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OhioHealth

Office Specialist – Solid Organ Transplant

OhioHealth

. Provide administrative assistance to department operations .

Posted 9/29/2026full-timeOhio • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative support capabilities in a healthcare setting, with expertise in patient registration, insurance verification, and customer service. Proficient in medical terminology and billing processes, ensuring efficient and quality-focused operations.

Highest-signal resume keywords
Customer Service SkillsTelephone SkillsMedical Terminology KnowledgeInsurance Registration ExperienceWord Processing and Spreadsheet Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient RegistrationInsurance VerificationBilling ProcessesData EntryCo-Pay Collection
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational Skills
Tools & Technologies
Word Processing SoftwareSpreadsheet Software
Certifications & Qualifications
High School Diploma or GED
Industry Keywords
HealthcareMedical OfficePatient DemographicsSafetyQuality

About the role

Key responsibilities & impact
  • Provide administrative assistance to department operations
  • Register patients, including entering patient information and verifying insurance
  • Confirm patient demographic information
  • Answer telephone calls and direct them appropriately
  • Greet customers and patients
  • Provide customer service
  • Collect co-pays
  • Educate patients on insurance and billing
  • Perform duties with focus on safety, quality and efficiency

Requirements

What you’ll need
  • High School or GED (Required)
  • Demonstrated customer service and telephone skills
  • Knowledge of basic word processing and spreadsheet software
  • Knowledge of insurance, registration or billing processes and medical terminology
  • 1-2 years previous secretarial experience in health care or medical office

Benefits

Comp & perks
  • Full-time schedule
  • Day shift
  • 40 scheduled hours per week