Surgery Scheduler

OhioHealth

. Schedule all in-patient and/or out-patient procedures .

Posted 11/10/2026full-timeRemote • Ohio • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in scheduling patient procedures and managing patient information while providing exceptional customer service in a healthcare setting. Proficient in coordinating communications among healthcare professionals and ensuring compliance with safety and quality standards.

Highest-signal resume keywords

Patient SchedulingCustomer ServiceHealthcare ExperienceMedical Procedure KnowledgeProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scheduling ProceduresPatient RegistrationInsurance VerificationData EntryRecord Updating

Soft Skills

CommunicationInterpersonal SkillsAttention to DetailConfidentialityTeam Collaboration

Tools & Technologies

Computer SkillsTyping Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare SettingPatient ServicesHigh Reliability OrganizationProcess ImprovementPatient Education

About the role

Key responsibilities & impact

Schedule all in-patient and/or out-patient procedures
Verify demographic and insurance information
Provide exceptional customer service
Educate patients about procedure check-in locations and preparation
Manage the appeals process for procedures/surgeries denied by insurance
Screen and direct telephone calls
Schedule patient services across centers and provide information on services and resources
Interview patients and obtain information for registration
Update patient pre-registration records
Coordinate cancellations and rescheduling
Respond to calls regarding patient schedules or status
Monitor daily schedule progress
Handle calls according to customer service standards and maintain confidentiality
Coordinate needs and communicate with physicians, department managers, office staff, and other departments
Identify and implement problem solutions
Participate in process improvement efforts, meetings, work-related classes, and coworker orientation
Perform other miscellaneous duties as needed
Focus on safety, quality, and efficiency as a High Reliability Organization

Requirements

What you’ll need

High School or GED (Required)
Knowledge of medical procedures
Basic computer and typing skills
2 years experience in a healthcare setting or 2 years scheduling experience
2 years secretarial or unit clerk experience