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Business Partner – Employee and Labour Relations
Okanagan College. Serve as strategic advisor and primary People Services contact for an assigned client portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in labour relations, including collective agreement interpretation, grievance investigation, and conflict resolution. Proficient in developing and implementing HR strategies aligned with organizational objectives while fostering equity, diversity, and inclusion.
Highest-signal resume keywords
Labour Relations KnowledgeGrievance InvestigationCollective BargainingConflict Resolution SkillsCoaching and Facilitation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Collective Agreement InterpretationGrievance HandlingProgressive DisciplineEmployment Legislation KnowledgePerformance ManagementWorkplace InvestigationsData SynthesisTraining DevelopmentChange ManagementHR Policies Development
Soft Skills
Effective Presentation SkillsGroup Facilitation SkillsCommitment to Equity and InclusionFlexibilityConfidentiality
Tools & Technologies
Microsoft Office SuiteHRIS
Certifications & Qualifications
CHRP Designation
Industry Keywords
Human ResourcesUnionized EnvironmentWorkforce AdjustmentMediationArbitration
About the role
Key responsibilities & impact- Serve as strategic advisor and primary People Services contact for an assigned client portfolio
- Provide advice, coaching, problem resolution, and support on employee, labour, and human resources matters
- Assess workforce needs and develop people strategies aligned with operational and organizational objectives
- Advise on performance management, discipline, conflict resolution, misconduct, human rights, employment standards, workplace issues, collective agreements, legislation, policies, and procedures
- Build relationships with union representatives and represent the employer in resolving grievances and issues
- Investigate grievances, disputes, misconduct allegations, and workplace concerns; document findings and recommendations
- Prepare labour relations reports and materials for arbitration and dispute resolution
- Represent the College in mediation, arbitration, settlement discussions, and related proceedings
- Participate in collective bargaining teams and develop bargaining strategies and proposals
- Coordinate implementation of new collective agreements
- Represent the College on union-employer and sectoral committees
- Support workforce adjustment processes, restructuring, and layoffs
- Manage non-disability-related human rights accommodation requests
- Contribute to College-wide HR policies, procedures, programs, and practices
- Develop and deliver training on performance management, labour relations, workplace investigations, bullying and harassment, and people management
Requirements
What you’ll need- Bachelor’s degree in a related field
- Minimum of five years of recent, related experience in HR in a complex unionized environment
- Equivalent combination of education and experience accepted
- Strong labour relations knowledge, including collective agreement interpretation, grievance investigation and handling, progressive discipline, and collective bargaining
- Sound knowledge of applicable employment legislation and regulations
- Demonstrated commitment to equity, diversity, inclusion, and social justice
- Advanced conflict resolution skills
- Demonstrated coaching and facilitation skills
- Ability to act as a change agent
- Effective presentation and group facilitation skills
- Excellent research skills with ability to synthesize data/information and develop/deliver findings and recommendations
- Flexibility to manage high work volume, conflicting priorities, frequent interruptions, and urgent matters while meeting deadlines
- Capacity to maintain strict confidentiality
- Excellent computer skills with proficiency using Microsoft Office Suite and HRIS
- CHRP designation preferred