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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational skills with a focus on client service, ensuring compliance with statutory requirements and maintaining accurate records. Proficient in managing multiple deadlines while providing excellent communication and support to clients.
Highest-signal resume keywords
Client LiaisonStatutory Accounts PreparationMicrosoft Office ProficiencyOrganizational SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Statutory AccountsTax ReturnsCompanies House FilingsClient Information CoordinationDocument Processing
Soft Skills
Attention to DetailProactive ApproachFlexibilityFriendly Manner
Tools & Technologies
CRM SystemsDocument PortalsAccounting Platforms
Industry Keywords
Compliance AdministrationCompany Secretarial Responsibilities
About the role
Key responsibilities & impact- Act as a primary liaison for clients, keeping them updated on progress and handling day-to-day queries
- Support the preparation and submission of statutory accounts and tax returns by coordinating client information and tracking deadlines
- Ensure all Companies House and HMRC filing deadlines are met
- Manage Company Secretarial responsibilities and maintain statutory records
- Keep internal systems accurate and up to date
- Support billing, document processing, and general compliance administration
- Set up clients correctly on systems and portals, providing help and troubleshooting as needed
- Work with colleagues across the firm to drive consistency in client service processes
- Cover reception and handle post/scanning duties when required
Requirements
What you’ll need- Prior experience in customer service within a professional setting
- Strong administrative and organisational skills, with excellent attention to detail
- Proficiency with Microsoft Office
- Confidence working with online systems such as CRMs, document portals and accounting platforms
- A proactive and flexible approach, able to manage multiple deadlines and adapt to changing priorities
- Excellent communication skills and a friendly, professional manner
Benefits
Comp & perks- 26 days holiday plus bank holidays and your birthday off – with the option to purchase more
- Hybrid working with 3 days in the office per week
- Employee Assistance Programme for your wellbeing, available 24/7
- Perks & discounts on a range of products and services
- Pension scheme to support your future
- A supportive, values-driven environment with real opportunities for learning and career development