Old Mill

Client Services Representative

• Act as a primary liaison for clients, keeping them updated on progress and handling day-to-day queries
• Support the preparation and submission of statutory accounts and tax returns by coordinating client information and tracking deadlines
• Ensure all Companies House and HMRC filing deadlines are met
• Manage Company Secretarial responsibilities and maintain statutory records
• Keep internal systems accurate and up to date
• Support billing, document processing, and general compliance administration
• Set up clients correctly on systems and portals, providing help and troubleshooting as needed
• Work with colleagues across the firm to drive consistency in client service processes
• Cover reception and handle post/scanning duties when required

Client Service Coordinator