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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Consultative Selling and Customer Feedback Management while effectively identifying Sales Opportunities and managing Customer Relationships. Proficient in utilizing Sales Software to enhance customer interactions and data management.
Highest-signal resume keywords
Consultative SellingCustomer Feedback ManagementSales Data ManagementStrategic SellingCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Data ManagementIdentifying Sales OpportunitiesEvaluating InformationIdentifying Customer NeedsProbing Questions
Soft Skills
Customer-FocusedOral CommunicationsInterpersonal SavvyCommunicates EffectivelyStrengthening Customer Relationships
Tools & Technologies
Sales Software
Certifications & Qualifications
NQF Level 5 - Higher, Advance or Occupational Certificate
Industry Keywords
Customer UnderstandingCustomer ServiceBalancing StakeholdersBuilding NetworksEnsuring Accountability
About the role
Key responsibilities & impact- Provide financial advisory services
- Consult with customers and identify their needs
- Identify and qualify sales opportunities and prospects
- Strengthen customer relationships
- Manage customer feedback and customer data using sales software
- Apply consultative and strategic selling approaches
Requirements
What you’ll need- NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent
- Consultative Selling
- Customer Feedback Management
- Customer-Focused
- Customer Service
- Customer Understanding
- Evaluating Information
- Identifying Customer Needs
- Identifying Sales Opportunities
- Oral Communications
- Probing Questions
- Qualifying Prospects
- Sales Data Management
- Sales Software
- Strategic Selling
- Strengthening Customer Relationships
- Balances Stakeholders
- Builds Networks
- Communicates Effectively
- Customer Focus
- Ensures Accountability
- Instills Trust
- Interpersonal Savvy
- Manages Complexity
- The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.