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Financial Advisor
Old Mutual Limited. Provide advice on a specific range of products to an allocated market and achieve results through individual efforts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative and strategic selling, providing financial advice, and maintaining compliance with regulatory codes. Proficient in customer relationship management and utilizing sales software to achieve performance targets.
Highest-signal resume keywords
Consultative SellingCustomer Relationship ManagementFinancial AdviceSales Data ManagementBusiness Intelligence Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Software ProficiencyMarket Data AnalysisProblem ResolutionRelationship ManagementBusiness Plan Development
Soft Skills
Oral CommunicationCustomer ServiceProbing Questions
Tools & Technologies
CRM Systems
Certifications & Qualifications
Bachelor Of Business Management
Industry Keywords
Regulatory ComplianceLife Assurance ProductsCustomer Value PropositionSales OpportunitiesOperational Compliance
About the role
Key responsibilities & impact- Provide advice on a specific range of products to an allocated market and achieve results through individual efforts
- Provide quality customer service while identifying opportunities to secure new business or support retention
- Process cases, handle complex queries, and investigate and resolve customer problems
- Analyze problems and issues to identify the best technical or professional solutions
- Receive visitors and assist with information requests, referring complex matters to colleagues
- Schedule follow-up actions and enter customer information into the CRM system after each contact
- Set objectives for sales calls or meetings, tailor presentation materials, and clarify customer needs
- Develop and implement relationship management plans for prospective customer accounts
- Ensure operational compliance with company policies, procedures, regulatory codes, and codes of conduct
- Monitor and assess sales and market data for the assigned geographic region
- Develop a personal network and represent the organization at business-sector events
- Conduct research and analyze key themes and trends using primary data sources and business intelligence tools
- Participate in internal and external networks of people, technologies, and ideas
- Provide financial advice in line with the Company's customer value proposition and compliance framework
- Develop, implement, monitor, and review business plans to achieve individual performance targets
- Prospect and conduct business within assigned markets
- Sell and promote the Company's life assurance and related financial products
- Build and maintain relationships with existing and prospective clients
- Ensure excellent customer service and adherence to company policies and procedures
Requirements
What you’ll need- Bachelor Of Business Management
- Knowledge and understanding of the organization's policies and procedures and relevant regulatory codes and codes of conduct
- Ability to provide financial advice in line with the Company's customer value proposition and compliance framework
- Skills in consultative selling, direct selling, strategic selling, qualifying prospects, identifying sales opportunities, and sales data management
- Customer service and customer relationship management skills
- Oral communication and probing-question skills
- Proficiency with sales software and CRM systems
- Ability to develop and maintain client relationships
- Ability to monitor and assess sales and market data
- Ability to conduct research using primary data sources and business intelligence tools