Business Relationship Manager

Old Republic Title

. Serve as the strategic liaison between vendors, business operations and IT .

Posted 11/2/2026full-timeRemote • New Mexico • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business relationship management and technology consulting, with a strong focus on stakeholder engagement and aligning technology solutions with business objectives. Proficient in managing multiple priorities and fostering partnerships across business and technical teams.

Highest-signal resume keywords

Business Relationship ManagementTechnology ConsultingStakeholder ManagementProject CoordinationBusiness Process Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisDocumentation SkillsAnalytical SkillsProblem-Solving SkillsCustomer Service Excellence

Soft Skills

Relationship BuildingCommunication SkillsInfluencing SkillsOrganizational SkillsAdaptability

Tools & Technologies

Microsoft Office SuiteTeamsOutlookExcelWordSharePointQualiaRamQuestEncompass StepDocuSign

Industry Keywords

Real EstateMortgage IndustryTitle IndustryBusiness ApplicationsThird-Party Vendors

About the role

Key responsibilities & impact

Serve as the strategic liaison between vendors, business operations and IT
Build strong stakeholder relationships and translate operational needs into technology solutions
Develop a deep understanding of company operations, products, services, workflows, and industry best practices
Align technology investments, solutions, services, and initiatives with business objectives
Serve as a trusted advisor and key liaison between business and IT
Coordinate with IT teams, business stakeholders, and third-party vendors to deliver technology solutions, projects, and implementations
Use executive-level communication and influencing skills to facilitate decision-making, align priorities, and drive business outcomes
Support the organization’s strategic objectives while demonstrating customer service, ethical conduct, confidentiality, accountability, and adherence to company policies and procedures

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Information Technology or a related field, or equivalent combination of education and experience
3-6 years of experience in business relationship management, technology consulting, project coordination, business analysis, or a related field
Experience building partnerships across business and technical teams
Proven ability to manage multiple priorities and initiatives in a dynamic environment
Strong relationship-building, communication, and stakeholder management skills
Ability to influence decisions and collaborate effectively across all levels of the organization
Excellent organizational, analytical, and problem-solving abilities
Strong documentation and business process analysis skills
Customer-focused mindset with a commitment to service excellence
Proficiency with Microsoft Office Suite, including Teams, Outlook, Excel, Word, and SharePoint
Experience in the title, real estate, or mortgage industry strongly preferred
Experience supporting or working with business applications such as Qualia, RamQuest, Encompass Step (EnStep), DocuSign, FreshWorks, and related title and escrow platforms preferred
Occasional overnight travel may be required
Valid driver's license and automobile insurance may be required
Ability to maintain confidentiality and handle sensitive business information
Ability to adapt to changing priorities, deadlines, and business needs
Repetitive and continual use of computers, keyboards, and display monitors

Benefits

Comp & perks

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets