Marketing Operations Direct Mail Associate

Omada Health

. Partner with cross-functional partners to plan and deploy direct mail and print marketing campaigns end to end, from intake through in-home .

Posted 11/12/2026full-timeRemote • United StatesMid-Level💰 $72,000 - $103,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing direct mail campaigns, including vendor relationships, data management, and process improvement. Proficient in utilizing marketing automation platforms and ensuring compliance with postal requirements.

Highest-signal resume keywords

Direct Mail Campaign ManagementMarketing Automation PlatformsData Management ExpertiseVendor Relationship ManagementProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Direct Mail OperationsData ValidationCampaign SubmissionTroubleshooting Data IssuesBudget TrackingProject ManagementDatabase ManagementData ManipulationAnalysis in SpreadsheetsPost Office SOPs

Tools & Technologies

MarketoBrazePardotAsanaSFDC

Industry Keywords

Marketing OperationsDirect Mail ProcessesCampaign PlanningCross-Functional CollaborationQuality Assurance

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Partner with cross-functional partners to plan and deploy direct mail and print marketing campaigns end to end, from intake through in-home
Maintain current-state direct mail processes and documentation, and help ensure SLAs and submission processes are followed across stakeholders
QA direct mail and print materials and submit them to vendors to ensure desired in-home dates are met
Manage direct mail data and files for campaign submission, including segment/list preparation, validation, and troubleshooting data issues
Maintain day-to-day vendor relationships to maximize time and cost savings
Manage direct mail invoice validation, reconciliation, and tracking against budget
Identify and contribute to direct mail process improvements that reduce complexity, decrease manual work, and help operations scale with growing campaign volume
Manage scheduling, segmentation, QA, and vendor submission of direct mail campaigns
Work in tandem with the Marketing Operations Direct Mail Campaign Manager to plan, build, and deploy high-impact campaigns
Resolve day-to-day issues within established procedures, SLAs, and budgets

Requirements

What you’ll need

3+ years of relevant experience in direct mail or marketing operations, including working with direct mail vendors to implement campaigns (Bachelor’s degree or equivalent relevant experience)
3+ years of hands-on experience working in a marketing automation platform for direct mail operations (Marketo, Braze, Pardot, etc.)
A working knowledge of Post Office SOPs and requirements
Experience troubleshooting data and production issues and applying established processes and guidelines to resolve them
Project management skills (nice to have)
Database management expertise (nice to have)
Experience with marketing tools such as Asana and SFDC, plus data manipulation and analysis in spreadsheets (nice to have)

Benefits

Comp & perks

Competitive salary with generous annual cash bonus
Equity grants
Employee stock purchasing plan (ESPP)
Remote first work from home culture
Flexible Time Off to help you rest, recharge, and connect with loved ones
Generous parental leave
Health, dental, and vision insurance (and above market employer contributions)
401k retirement savings plan
Lifestyle Spending Account (LSA)
Mental Health Support Solutions
...and more!