Omada Health

Program Manager

• Lead Health Coaching’s strategy and business planning
• Lead data-driven continuous-improvement efforts
• Translate priorities into actionable operating plans and measurable improvements
• Manage strategic roadmaps, business priorities, governance plans, schedules, success criteria, and milestones
• Develop solutions, identify owners, set deadlines, and track program progress
• Identify and resolve issues affecting Care Teams, member experience, and strategic or product goals
• Build relationships and partner with Care Delivery, Clinical, Strategic Finance, Legal, HR, and Engineering/Product/Design teams
• Anticipate bottlenecks, make tradeoffs, and provide escalation management
• Drive programs end-to-end and implement continuous improvements and new workflows
• Facilitate stakeholder decision-making and alignment
• Present data-driven proposals and communicate risks and mitigation plans
• Develop Care Team training materials, knowledge bases, SOPs, business cases, and presentation decks
• Analyze data and metrics to assess needs, scope projects, evaluate processes, and identify opportunities
• Develop custom metrics and business insights, build business cases for new metrics, and create feedback loops

Senior Program Manager, Health Coaching

Engineering Manager

• Own delivery across multiple squads through sprint shaping, prioritization, backlog grooming, and estimation
• Decide capacity allocation when squads compete for the same resources
• Own and improve cycle time without sacrificing quality
• Ship production work every sprint on directly managed squads
• Review architecture, identify weak designs, and support incident response
• Partner with Product Strategists to align scope, delivery, cost, and timing
• Develop managers and grow engineers into technical or engineering leadership roles
• Plan future headcount, skill mix, and onboarding paths
• Define, teach, and measure AI-assisted development standards across engineering
• Identify, organize, and close cross-functional engineering problems

Senior Engineering Manager, Member Experience

Revenue Operations

• Lead and further scale Omada Health’s Sales and Revenue Operations function.
• Design, optimize, and drive performance of the GTM operating system, including data/insights, processes, and technology.
• Oversee Sales Operations, Customer Success Operations, and channel operations teams.
• Lead Revenue Operations strategy for Employer Sales, Customer Success, Health Plan Sales, and Partnerships.
• Lead annual roadmap planning and strategic initiatives aligned with company objectives.
• Direct sales-force productivity strategy, including quota management, pipeline management, process optimization, and sales compensation plan design and administration.
• Develop forecasting and pipeline-management methodologies.
• Architect process-improvement roadmaps and system/tool enhancements for data-driven productivity insights across the B2B2C customer journey.
• Build relationships across Sales, Customer Success, Alliances, and Marketing.
• Partner with senior leadership to enhance sales processes and roll out new initiatives.
• Guide sales compensation strategy with People Operations and Finance; manage the annual compensation cycle, compensation committee, and governance.
• Lead Commercial roadmap planning and integrate forecasting and budgeting with broader company processes.
• Support AI transformation across commercial operations.
• Lead, coach, and develop the Revenue Operations team and serve on the Commercial Operations senior leadership team.
• Report to the VP of Commercial Operations.

Senior Director, Sales and Revenue Operations

Operations

• Lead all teams in Capacity Planning, Workforce Operations & Analytics as the department scales into a world-class, human-led and AI-enabled function.
• Own the department’s end-to-end strategy, execution, operating vision, and 1–3 year roadmap.
• Design and run operating rhythms, forecasting cadences, scheduling, intraday management, business reviews, data marts, and dashboards.
• Create scalable rules for shrinkage, occupancy, and staffing allocation tied to cost of revenue and gross margin outcomes.
• Lead capacity planning and staffing models across multiple care teams and build Physical Therapy state-based planning capabilities.
• Oversee third-party licensing and credentialing system administration and embed credential status into capacity and staffing decisions.
• Lead care team analytics and the AI transformation agenda, including predictive demand and supply models, gross margin impact modeling, and AI/ML integration.
• Advise senior leaders and influence long-range planning, new care models, and enterprise transformation initiatives.
• Lead cross-functional continuous improvement, AI-enabled automation, value stream mapping, risk reduction, and cost efficiency initiatives.

Senior Director, Capacity Planning, Workforce Operations, Analytics

Product Manager

• Lead advanced discovery and shape strategic customer partnerships supporting expansion into the payer, PBM, and provider ecosystem
• Operate between product squads and commercial teams to identify gaps and opportunities
• Advocate for problems to solve with customers and potential partners
• Support the Senior Director, Product on high-impact special projects
• Partner with product managers to build innovative programs and tools
• Identify high-impact partnership opportunities and shape required integrations or product support
• Expand partnerships with PBMs and health insurers
• Explore provider partnerships for enrollment and member engagement
• Cultivate innovative thinking among cross-functional peers
• Mentor and support other product managers
• Establish best practices for tracking progress against corporate and team objectives

Senior Product Manager, Enterprise Solutions

Vice President

• Own new business and expansion Covered/Contract Lives and bookings across employer segments
• Translate company growth priorities into clear strategy, targets, and execution
• Partner with Product, Clinical, Marketing, Customer Success, Payer, Consulting Relations, Legal, and Finance to align strategy, unlock upsell, and translate customer insight into product and clinical priorities
• Build a predictable, scalable growth engine across pipeline, conversion, forecasting, sales cycles, and rep productivity
• Balance near-term performance with long-term growth across segments, channels, talent, and investment
• Shape employer go-to-market strategy, including ICP, territory design, segmentation, channel strategy, sales motions, value proposition, pricing, and packaging
• Build trusted executive relationships with priority employers and C-suite buyers
• Personally support complex, high-value deals and negotiations
• Coach Sales Directors and Account Executives on deal strategy, executive engagement, competitive positioning, and close planning
• Partner with Payer, Alliances, and Consulting Relations to expand reach through health plans, PBMs, consultants, brokers, and strategic channels
• Lead, develop, and retain Sales Directors and Account Executives across employer segments
• Build leadership bench, accountability, organizational structure, and coverage model required to scale
• Create a high-performance, learning, collaborative, and customer-focused culture
• Bring employer-market insights into product, clinical, customer experience, and commercial decisions
• Partner cross-functionally to remove growth barriers and strengthen the customer lifecycle
• Translate customer and market insights into recommendations for Omada’s leadership team

Vice President, Employer Sales

• Lead two squads building Omada’s Platform and Engineering Systems
• Own squad priorities, sequencing, team growth, delivery, and roadmaps
• Write production code every sprint alongside AI-powered engineers
• Run iteration shaping, prioritization, backlog refinement, and initiative estimation
• Manage, hire, and mentor engineers; initially lead 5 people and expand the teams
• Own cycle time while maintaining or improving quality
• Own operational health, including on-call rotations, MTTR, and post-incident analysis
• Partner with Engineering, Product, Design, IT, InfoSec, Legal, Compliance, Procurement, and other stakeholders
• Manage millions of dollars in annual vendor budget and spending across AWS, Datadog, GitLab, and Anthropic contracts
• Own annual internal and external audit controls and help develop automation and evidence-management processes
• Escalate issues and provide recommendations based on engineering and product judgment

Engineering Manager – Infrastructure

Solutions Engineer

• Shape complex, cross-system integrations, including partner/alliance integration APIs
• Define reusable templates, standards, and automation for recurring operational work
• Identify root causes and drive architectural, monitoring, or process fixes
• Mentor team members, including non-engineers who write code and build automations
• Partner with commercial, product, and engineering stakeholders to scope solutions and make technical trade-offs
• Clarify ambiguous problems, scope work, and create executable technical plans
• Identify risks, edge cases, security concerns, and downstream impacts; document knowledge in runbooks
• Participate in the on-call rotation, triage and address member-support issues, and assist internal investigations

Senior Software Engineer, Solutions Engineering

• Design, build, and ship home-grown and integrated tooling to eliminate repetitive manual work
• Own enhancements and moderate-complexity features in automations and integrations
• Partner with commercial, product, and engineering stakeholders
• Contribute to root-cause investigations and identify preventive fixes
• Extend existing templates, standards, and automation for reusable solutions
• Use AI-assisted development and modern automation to deliver solutions quickly
• Pair with senior engineers to build proficiency across the team’s technology stack
• Participate in the on-call rotation, triage issues, support members, and assist internal investigations