Technical Operations Manager, Commercial

. Serve as the primary technical point of contact for assigned clients across a portfolio of approximately 250–350 MW of distributed solar assets .

Posted 9/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $72,000 - $108,000 per yearWebsite

Key responsibilities & impact

Serve as the primary technical point of contact for assigned clients across a portfolio of approximately 250–350 MW of distributed solar assets
Review service visit reports before client presentation and participate in weekly client check-in calls
Provide on-the-spot technical expertise
Build relationships with clients, field service partners, internal teams, and asset stakeholders
Investigate issues using site monitoring platforms and initiate activities to improve asset performance
Create, manage, and oversee tickets for planned and unplanned service activities
Coordinate and manage service activities with field service partners
Support onsite service technicians during service work and check-out calls
Collaborate with external engineering firms on retrofits, repowering, and redesigns
Own the technical aspects of the Commercial BESS program, including sales support, pricing proposals, scope development, contract review, and operational implementation
Contribute to Omnidian’s Standard Operating Procedures and QA/QC program
Participate in initiatives supporting sales and product development

What you’ll need

Typically 3+ years of hands-on experience as a solar technician, installer, OEM field service engineer, or similar role, with at least 2 years in Commercial Solar
Experience with 1000V+ DC systems, 3-phase AC interconnections, and advanced system diagnostics for projects exceeding 500kW
Typically 4+ years of professional experience in the solar energy industry, or equivalent demonstrated scope
Leadership history in account management, asset management, operations and maintenance, or field service coordination
Familiarity with energy storage technologies
Experience with solar monitoring DAS platforms
Ability to interpret system design drawings
Strong proficiency in Microsoft Office Suite, G Suite, and CRM systems
Experience with CRM systems
Ability to manage multiple priorities and make independent decisions
Sound judgment and appropriate escalation of issues
Highly organized, process-driven, and detail-oriented
Willingness to learn new skills and adapt to evolving business needs
Ability to perform in high-pressure situations and de-escalate tensions
Clear and professional written and verbal communication
NABCEP certification(s) is a plus
Deep technical knowledge of commercial battery energy storage systems is a plus
Salesforce experience is a plus

Comp & perks

100% employer-paid health insurance monthly premiums for employees
50% employer-paid health insurance monthly premiums for dependents
Annual merit increases
Performance bonuses up to 20%
Stock options
Up to $500 annual learning reimbursement for courses, certifications, or conferences
Mentorship and investment in employees
Priority consideration for future opportunities
Remote work