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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in End User Computing and enterprise architecture, with a strong ability to build customer relationships and deliver impactful presentations. Skilled in driving digital transformation initiatives and aligning technical solutions with business objectives.
Highest-signal resume keywords
End User ComputingEnterprise ArchitectureTechnical PresentationsCustomer Relationship ManagementSubscription-Based Go-To-Market Models
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution EngineeringWindows Desktop ManagementApplication ManagementTechnical Account PlanningProduct DemonstrationsRFP Response ManagementDigital TransformationCustomer Adoption Strategies
Soft Skills
Excellent CommunicationProblem-SolvingStakeholder Management
Certifications & Qualifications
Technology Related 4-Year Degree
Industry Keywords
Digital WorkspaceCustomer SuccessTechnical DiscussionsAccount PlanningIndustry Trends
About the role
Key responsibilities & impact- Build and maintain strong customer relationships as a trusted advisor responsible for the end-to-end technical relationship
- Understand customers’ technical environments, business objectives, challenges, and pain points and align them with solutions
- Collaborate with sales counterparts on account planning, campaign development, and progressing sales stages 3 through 5
- Demonstrate knowledge of End User Computing, Digital Transformation, industry developments, and competitive threats
- Respond to RFPs/RFIs
- Present the technology vision and value proposition to executive and technical audiences at customer meetings and industry events
- Drive meetings, presentations, product demonstrations, and technical discussions to influence customer decisions
- Provide thought leadership and prioritize customers’ best interests
- Explain current product features, benefits, and competitive positioning
- Manage install-base whitespace to drive product-line expansion and feature adoption
- Build and implement strategic technical account plans targeting cross-platform solutions
- Orchestrate supporting resources to deliver defined customer outcomes
- Partner with Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers, and Engineering
- Perform special projects assigned by management
- Continuously develop technical and professional skills and participate in the SE community and industry events
- Build relationships with customer IT leaders and guide digital transformation journeys
- Lead technical pre-sales presentations, demos, workshops, and RFP responses
- Collaborate with Customer Success, Professional Services, and Support to drive customer outcomes
- Present the Digital Workspace technical and business value proposition at industry events
- Identify new business opportunities and support sales in expanding account value
- Share customer insights and industry trends to influence product direction
Requirements
What you’ll need- 5-7 years in a pre-sales solution engineering role or a related customer-facing role
- Experience with End User Computing is a big plus
- Strong understanding of enterprise architecture and Windows desktop/application management
- Proven ability to deliver compelling demos and presentations to technical and executive audiences
- Experience with subscription-based go-to-market models and customer adoption strategies
- Excellent communication, problem-solving, and stakeholder management skills
- Technology related 4-year degree preferred, or equivalent
- Location: Remote Houston, TX
Benefits
Comp & perks- employee ownership
- health insurance
- 401k with matching contributions
- disability insurance
- paid-time off
- growth opportunities
