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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product analytics, customer engagement, and SaaS solutions, with a strong ability to translate business challenges into actionable insights. Proficient in managing customer relationships and driving product adoption across the GCC region.
Highest-signal resume keywords
Mixpanel ExperienceProduct Analytics ImplementationCustomer Relationship ManagementSaaS Sales Process SupportStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product AnalyticsEvent TrackingCohort AnalysisSQL KnowledgeTracking PlansData IntegrationsFunnel AnalysisRetention StrategiesSegmentation TechniquesUser Journey Mapping
Soft Skills
Strong OrganisationProactive Working StyleStakeholder ManagementCuriosityAccountability
Tools & Technologies
MixpanelAmplitudeGA4Adobe AnalyticsContentsquareHeapSDKsAPIs
Industry Keywords
SaaSFintechE-commerceMarketplacesGamingTelecomDigital ProductsGCC MarketCustomer EventsCommercial Proposals
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Take ownership of Mixpanel customers and opportunities across Saudi Arabia, UAE, Bahrain and Qatar
- Meet prospective and existing customers and understand their products, customer journeys, business models and growth objectives
- Identify challenges across acquisition, activation, conversion, engagement, retention and monetisation
- Translate business problems into practical product analytics solutions
- Design Mixpanel use cases based on customer priorities
- Recommend measurement frameworks, KPIs, event structures and analytics approaches
- Act as a trusted advisor to Product, Growth, Marketing, Data and leadership teams
- Lead Mixpanel product demonstrations built around real customer use cases
- Demonstrate funnels, retention, cohorts, user journeys, segmentation, session replay and other Mixpanel capabilities
- Support technical discovery around SDKs, event tracking, integrations, data architecture and implementation
- Work with customer data and engineering teams on technical discussions
- Coordinate proof-of-concepts, trials and evaluations
- Own opportunities from discovery through commercial discussion and closing
- Build proposals with Omtera’s commercial team
- Prepare and present commercial options
- Manage customer follow-ups and next steps
- Work with Mixpanel account teams on pricing, deal structure and partner opportunities
- Help customers build business cases for adopting or expanding Mixpanel
- Identify expansion opportunities within existing accounts
- Build relationships with existing Mixpanel customers and identify adoption challenges, new use cases and expansion opportunities
- Coordinate with Omtera’s implementation and consulting teams when deeper delivery support is required
- Support renewals and account growth
- Develop relationships with product, growth, digital, marketing and data leaders across the GCC
- Identify and develop new enterprise and high-growth opportunities
- Participate in customer meetings, executive briefings, partner sessions, conferences, roundtables, meetups and industry events
- Help organise Omtera and Mixpanel customer events in the region
- Follow opportunities from first interaction through commercial outcome
- Travel internationally across the GCC
- Help customers improve product analytics practices, activation, conversion and retention
- Help Omtera develop opportunities, deepen customer relationships, grow Mixpanel adoption across the GCC, create customer references, run regional events and build a scalable Product Analytics practice
Requirements
What you’ll need- Slightly beyond junior level and ready to take real ownership
- Ideally, 2–4 years of relevant professional experience
- Experience working directly with customers in SaaS, consulting, technology or digital products
- Strong understanding of product analytics and digital customer journeys
- Experience with Mixpanel, Amplitude, GA4, Adobe Analytics, Contentsquare, Heap or similar platforms
- Understanding of funnels and conversion, activation, retention, cohort analysis, engagement, segmentation, user journeys, churn, experimentation, and product and growth KPIs
- Ability to understand a business problem and turn it into a clear solution
- Confidence presenting software and solutions to customers
- Strong communication and stakeholder-management skills
- Commercial awareness and an interest in how technology solutions are bought and sold
- Excellent written and spoken English
- Strong organisation and follow-up discipline
- Ability to manage several customers and opportunities simultaneously
- Proactive and accountable working style
- Hands-on Mixpanel experience is particularly valuable
- Experience creating tracking plans or event taxonomies is particularly valuable
- Product analytics implementation experience is particularly valuable
- Basic understanding of APIs, SDKs and data integrations is particularly valuable
- Basic SQL knowledge is particularly valuable
- Experience working with mobile or web products is particularly valuable
- Experience in SaaS, fintech, e-commerce, marketplaces, gaming, telecom or digital businesses is particularly valuable
- Previous experience in Saudi Arabia or the wider GCC market is particularly valuable
- Arabic language skills are particularly valuable
- Experience delivering software demonstrations is particularly valuable
- Experience supporting commercial proposals or SaaS sales processes is particularly valuable
- Experience organising or participating in customer events is particularly valuable
- Comfortable having technical conversations with product, analytics and engineering teams
- Curiosity to understand how things work
Benefits
Comp & perks- 100% remote working environment
- Significant ownership from day one
- Direct exposure to enterprise and high-growth companies across the GCC
- Opportunity to work closely with Mixpanel and other leading global technology companies
- International customer portfolio
- Opportunities to travel across Saudi Arabia, UAE, Bahrain, Qatar and other markets
- Participation in customer events, conferences and executive meetings
- Exposure to Product Analytics, AI, Customer Engagement, Growth and Data projects
- Learning, certification and professional-development opportunities
- Private health insurance
- Birthday leave
- Flexible remote-working culture
- A fast-moving environment where good ideas can quickly become reality