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Business Services Coordinator
On Location. Assist with report requests using Grasp, Anthony Travel’s online reporting tool, and Trams, Anthony Travel’s back-office system .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in report generation and data reconciliation using Grasp and Trams, while maintaining accuracy and confidentiality. Strong interpersonal and communication skills facilitate effective collaboration with clients and team members to achieve successful outcomes.
Highest-signal resume keywords
Grasp Reporting ToolTrams Back-Office SystemMicrosoft Office SuiteExcel SkillsClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Report GenerationData ReconciliationBasic BookkeepingExcel FormulasData Accuracy Maintenance
Soft Skills
Excellent CommunicationInterpersonal SkillsCustomer-Centric AttitudeCollaborationAbility to Meet Deadlines
Tools & Technologies
GraspTramsAI Tools
About the role
Key responsibilities & impact- Assist with report requests using Grasp, Anthony Travel’s online reporting tool, and Trams, Anthony Travel’s back-office system
- Complete credit card reconciliations for clients while working with agents and account managers to obtain information and meet deadlines
- Serve as the primary point of contact for assigned clients’ ad hoc and routine reporting requests
- Work with Reporting Analysts to produce customized reports through Grasp and Excel
- Update back-office data to ensure accuracy
- Maintain basic tracking of reporting requests, reconciliation status, and outstanding items
- Use company-approved AI tools to support routine tasks while verifying outputs and protecting confidential information
- Work with the Senior Manager, Business Services and Reporting Analysts to achieve successful client outcomes
Requirements
What you’ll need- Ability to develop relationships with people of different experiences and skillsets
- Knowledge of Trams/Tres is preferred
- Excellent communication and interpersonal skills
- Bookkeeping background helpful
- Microsoft Office Suite experience
- Positive, customer-centric attitude
- Simple Excel skills, including sum formulas and formatting
- Ability to take guidance
- Ability to meet deadlines
- Ability to collaborate with others
- Ability to protect confidential information when using company-approved AI tools
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- 401k plan
- Growth and developmental opportunities
- Health care
- Retirement
- Vacation and other paid time off
- Additional offerings