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Medical Front Desk Receptionist – Float
OneOncology. Perform daily opening and closing procedures of the office .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong patient-facing reception skills, including effective communication, customer service, and proficiency in EMR systems. Capable of managing office operations while adhering to HIPAA guidelines and maintaining patient confidentiality.
Highest-signal resume keywords
Patient Reception ExperienceEMR System ProficiencyBilingual English And SpanishCustomer Service SkillsHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
EMR ExperienceOffice ProceduresAppointment SchedulingFinancial BalancingQuality Assurance Surveys
Soft Skills
Communication SkillsTeam CollaborationProblem Solving
Industry Keywords
Patient PrivacyHealthcare ReceptionPatient Records ManagementOffice OperationsScheduling Rubrics
About the role
Key responsibilities & impact- Perform daily opening and closing procedures of the office
- Welcome patients and visitors in a pleasant, professional manner
- Assist in comforting patients and maintaining the reception area
- Answer telephones, respond to inquiries, resolve issues, and schedule patient appointments
- Collect co-pays and balance total office finances daily
- Assist patients with necessary forms and documentation
- Build and maintain patient records using the practice EMR system
- Build, monitor, and maintain physician schedules according to scheduling rubrics
- Assist with daily distribution of quality assurance surveys and prevention screenings
- Monitor and respond to Care Team inbox messages in collaboration with a nurse
- Monitor daily visit lists to ensure required appointments are scheduled
- Protect patient privacy by adhering to HIPAA confidentiality guidelines
- Transition into other related daily roles as necessary
- Maintain daily office operations by following standard policies and procedures
- Perform assigned special projects
Requirements
What you’ll need- High School diploma with at least 2 years of patient facing reception experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills
- 1yr of an EMR experience-Preferred
- Bilingual English and Spanish (preferred)
- Must be available to float to our Riverhead, East Moriches, Wading River, Rocky Point, Mt. Sinai, & Port Jefferson NYH offices
Benefits
Comp & perks- Health Insurance on day 1
- Dental insurance
- Vision insurance
- Life Insurance
- Short- and Long-term disability
- 401k Plan
- Paid Time Off (PTO)
- 8 paid holidays (2 floating)