Referral Coordinator – Front Desk Receptionist

. Manage and process all outgoing referrals in a timely and accurate manner .

Posted 10/15/2026full-timeCharleston • South Carolina • United StatesJuniorMid-LevelWebsite

Key responsibilities & impact

Manage and process all outgoing referrals in a timely and accurate manner
Coordinate imaging referrals, including obtaining prior authorizations when required
Compile and verify necessary clinical documentation before submission
Upload, organize, and maintain referral documentation within the EMR
Track referral status and follow through to completion
Communicate with external providers, imaging centers, and specialty offices
Ensure referral processes meet compliance and documentation standards
Provide front desk coverage during high-volume periods, staff absences, or operational needs
Perform patient check-in and check-out, including demographic and insurance verification
Manage incoming calls, scheduling, and patient inquiries
Assist with patient paperwork and front office documentation
Maintain a professional, efficient, and patient-focused front desk environment
Travel to satellite locations as needed
Assist with overall office operations across clinic locations
Collaborate with clinical and administrative teams to support patient care delivery

What you’ll need

Minimum of 2+ years of experience as a medical front desk receptionist required
Minimum of 2+ years of experience handling referrals in a healthcare setting required
Experience working with hospital and specialty portals (e.g., EPIC, HCA, East Cooper, etc.) strongly preferred
Familiarity with insurance requirements, authorizations, and EMR systems
Strong attention to detail and organizational skills
Ability to multitask and adapt to changing priorities in a fast-paced environment
Excellent communication and interpersonal skills
Reliable transportation and willingness to travel between locations

Comp & perks