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Onflo

Account Manager

Onflo

. Own a book of business and the relationships underlying retention and revenue growth .

Posted 9/17/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client success, focusing on retention and revenue growth. Proficient in managing the renewal lifecycle and building strong relationships with K-12 public education clients.

Highest-signal resume keywords
Account ManagementRetention Revenue OwnershipNet Revenue Retention (NRR)Salesforce ProficiencyK-12 Education Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Client SuccessCross-Sell and UpsellNegotiationValue Case DevelopmentChurn Mitigation
Soft Skills
Relationship BuildingCommunicationProblem Solving
Tools & Technologies
SalesforceAI Tools
Industry Keywords
K-12 EducationEdTechAccount Health Monitoring

About the role

Key responsibilities & impact
  • Own a book of business and the relationships underlying retention and revenue growth
  • Achieve gross retention of at least 90% and NRR of 100–110% across the portfolio
  • Monitor account health proactively and mitigate churn
  • Manage the full renewal lifecycle from outreach through close
  • Identify, qualify, and close cross-sell and upsell opportunities
  • Build and maintain executive sponsor relationships across accounts
  • Deliver value and grow account revenue for K-12 public education clients

Requirements

What you’ll need
  • 5+ years in account management, client success, or sales
  • Demonstrated ownership of retention and expansion revenue
  • Proven track record of maintaining NRR of over 100% across a portfolio
  • Comfortable building a value case, handling objections, negotiating pricing, and guiding clients to a decision
  • Technically curious and able to learn new software independently
  • Able to hold your own in conversations with IT professionals
  • Active Salesforce user
  • AI tool adopter
  • K-12 or EdTech experience is a plus, not a requirement
  • Reside anywhere in the United States
  • Willingness to travel 10% to 25%

Benefits

Comp & perks
  • Commission Plan
  • Remote work
  • Expected travel of 10% to 25%
  • Equal opportunity employer
  • E-Verify employment eligibility confirmation