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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in iGaming CRM, Customer Data Platforms (CDP), and Player Account Management (PAM) systems, with a strong focus on player lifecycle management, segmentation, and data-driven decision-making. Capable of influencing product direction and implementing effective player engagement strategies across multi-brand environments.
Highest-signal resume keywords
Hands-On Experience With iGaming CRMCustomer Data Platforms (CDP)Player Account Management (PAM)Player Lifecycle ManagementAnalytical And Strategic Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Player SegmentationBonus Effectiveness MeasurementIncremental Revenue MeasurementControl-Group Experiment DesignCampaign Effectiveness Measurement
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationStrategic Thinking
Tools & Technologies
AmplitudeMixpanelPostHog
Industry Keywords
Player ProfilesBonus TargetingPromotional MechanicsUnified WalletsReward Systems
About the role
Key responsibilities & impact- Analyze existing iGaming CRM, CDP, and PAM solutions
- Identify leading providers, compare capabilities, and share industry best practices
- Help define the vision and priorities for a unified player data platform across multiple brands
- Evaluate third-party solutions, features, pricing, and suitability versus an in-house platform
- Define key functionalities, technical requirements, resources, priorities, and implementation timelines
- Challenge product ideas, review proposed solutions, and provide practical recommendations
- Advise on player segmentation, real-time triggers, bonus effectiveness, and incremental revenue measurement
- Influence product direction and help shape the platform from the ground up
Requirements
What you’ll need- Hands-on experience with iGaming CRM, Customer Data Platforms (CDP), or Player Account Management (PAM) systems
- Strong understanding of player lifecycle management, retention, player profiles, and segmentation
- Experience with multi-brand or cross-brand player data environments
- Background in designing or implementing player profiles, bonus targeting, promotional mechanics, game recommendations, or real-time triggers
- Understanding of player wallets, bonus engines, reward mechanics, and promotional rules
- Ability to assess CRM and bonus performance through data, experiments, and incremental revenue measurement
- Knowledge of bonus abuse prevention and responsible gambling principles
- Strong analytical and strategic thinking
- Excellent written and verbal English communication skills
- Experience working directly with iGaming operators
- Experience building or selecting in-house CRM / CDP solutions
- Familiarity with unified wallets, bonus engines, missions, tournaments, and reward systems
- Experience with white-label or multi-market platforms, particularly in Asia or Latin America
- Knowledge of analytics platforms such as Amplitude, Mixpanel, or PostHog
- Experience designing control-group experiments and measuring campaign effectiveness
- Must be comfortable with part-time, project-based work without fixed hours
Benefits
Comp & perks- Flexible workload
- Part-time, project-based work without fixed hours
- Opportunity to influence product direction and shape a platform from the ground up