Academic Administrator

Online Education Services (OES)

. Organise academic meetings, schedules, agendas, minutes and documentation .

Posted 10/28/2026full-timeBirmingham • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organisational and time-management skills while managing academic processes, reporting, and documentation. Proficient in data reporting and maintaining accurate records, with a proactive approach to supporting student and staff needs.

Highest-signal resume keywords

Administrative CoordinationData ReportingRecord-KeepingExcellent Communication SkillsIT Literacy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ReportingRecord-KeepingDocumentation PreparationProcess MappingStudent Enrolment Management

Soft Skills

Excellent Organisation SkillsAttention to DetailProactive ApproachFlexibilityCollaborative Teamwork

Tools & Technologies

SITS

Certifications & Qualifications

Tertiary Qualification

Industry Keywords

Academic IntegrityStudent FeedbackAssessment ProcessesExamination BoardsStaff Onboarding

About the role

Key responsibilities & impact

Organise academic meetings, schedules, agendas, minutes and documentation
Support academic projects, reporting, process maps and procedural guidelines
Maintain complaints and academic integrity registers and compile reports
Support student feedback and continuous monitoring activities
Administer online tutor recruitment, contracts, module allocations, records, invoicing, payroll and ad-hoc payments
Coordinate assessment processes including referrals, deferrals, extenuating circumstances, resits, moderation, results reporting and Examination Boards
Support student enrolment through SITS and maintain accurate records
Prepare reports and check student module allocations
Prepare student status letters and administer student ID cards
Support staff onboarding and expense reconciliation
Report to the Academic Director and collaborate with Programme Leads, the Programme and Student Success Manager and university partner administrators

Requirements

What you’ll need

Previous experience in an administrative or coordination role, managing a variety of responsibilities
Excellent organisation and time-management skills, with the ability to manage competing priorities and deadlines
Strong attention to detail, particularly when maintaining records, preparing documentation and reporting information
High levels of IT and computer literacy, with the ability to quickly learn new systems
Experience in data reporting and administrative record-keeping
Excellent written, verbal and interpersonal communication skills
A proactive, resourceful approach, with the confidence to work independently and use your initiative
Flexibility to take on new tasks and adapt to changing requirements
Ability to work collaboratively in a high-performing, values-driven team
Tertiary qualification, or substantial progress towards completing one, highly desirable

Benefits

Comp & perks

Global organisation focused on growth with lots of opportunities for our employees
Engaging & vibrant organisational culture
35 hour working week, within a flexible working environment
OES values driven recruitment principles
Career-life fit – health & wellbeing focus
25 days of annual leave + Bank holidays
Purchased leave scheme
OES strategy reflects respect, honesty & diversity
Continuous improvement through challenging & meaningful work
Study assistance and leave for eligible employees
High growth industry & strong partner/shareholder backing
Genuine focus on student success
Global mentoring program
We are proud to support the Living the Wage movement
Supportive, team-focused culture
Career development
Birmingham City Centre location