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PMO Manager
Online Education Services (OES). Oversee a portfolio of Project Managers across multiple concurrent projects .
About the role
Key responsibilities & impact- Oversee a portfolio of Project Managers across multiple concurrent projects
- Govern and drive portfolio-level delivery outcomes, ensuring consistency in standards and processes
- Act as escalation point for complex client or project challenges
- Lead portfolio-level reporting on delivery health, risk, and outcomes for senior leadership
- Drive strategic alignment between delivery, client expectations, and business objectives
- Monitor utilisation trends, resource forecasting, and financial performance across the delivery portfolio
- Ensure portfolio delivery supports organisational strategy and growth objectives
- Provide coaching and mentorship to Project Managers
- Support professional growth, performance development, and delivery excellence
- Foster accountability, collaboration, continuous improvement, retention, and engagement
- Collaborate with Sales, Learning, Production, and other cross-functional leaders
- Support client relationship-building and expectation management
- Champion improvements in delivery practices, tools, and systems
- Advocate for innovation in delivery models, processes, and methodologies
- Lead initiatives enhancing efficiency, scalability, and delivery quality
- Identify and mitigate systemic delivery risks and implement best practices
Requirements
What you’ll need- 7–10 years’ experience in project or programme management, including 3+ years in a leadership role
- Proven track record of leading teams of Project Managers and delivering complex, multi-workstream projects
- Strong portfolio management and governance experience, with a focus on risk management and resource optimisation
- Experience in client-facing consultancy, communication, and executive stakeholder management
- Financial management capability, including forecasting, utilisation monitoring, and budget oversight
- Proficiency with delivery/project management tools (e.g., Kantata, Jira, Monday.com, Asana)
- Experience in digital, media, or creative delivery environments (preferred)
- Delivery governance and portfolio oversight
- Financial and resource management with strategic forecasting ability
- Executive-level communication and client engagement skills
- Strong cross-functional collaboration and influence
- Coaching, mentoring, and leadership presence to grow Project Managers
- Problem-solving and risk mitigation in complex delivery contexts
- Systems thinking and change advocacy, driving continuous improvement
- Growth mindset and innovation in delivery practices
Benefits
Comp & perks- Employee Assistance Program (EAP)
- Medical allowance
- Commute allowance
- Flexible work for genuine career-life fit
- A healthy and supportive company culture
- Generous annual leave
- Paid maternity and paternity benefits
- Study leave
- Professional development and mentoring
- Culture Club events
- Company funded lunch and drinks every 8 weeks