Director, Infrastructure Engineering

Ooma, Inc.

. Build and run a high-performing, distributed infrastructure organization of approximately 12 engineers .

Posted 10/9/2026full-timeRemote • California • United StatesLead💰 $170,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in infrastructure engineering and operations, with a strong focus on Linux, Kubernetes, cloud environments, and network security. Proven ability to lead teams, manage budgets, and drive operational excellence while ensuring compliance with security standards.

Highest-signal resume keywords

Infrastructure EngineeringTeam LeadershipBudget ManagementCloud InfrastructureNetwork Security

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LinuxKubernetesCloud InfrastructureData Center OperationsNetworkingStorageObservabilityOpen-Source ToolingAutomationInfrastructure Cost Optimization

Soft Skills

CollaborationAccountabilityStrategic PlanningCommunicationLeadership

Tools & Technologies

Vendor ManagementContract NegotiationPerformance TargetsSLA IncorporationAudit and Compliance

Industry Keywords

TelecomVoIPCarrier-GradeHigh-AvailabilityMergers and Acquisitions

Tech Stack

Tools & technologies

CloudKubernetesLinuxVoIP

About the role

Key responsibilities & impact

Build and run a high-performing, distributed infrastructure organization of approximately 12 engineers
Drive operational excellence, reliability, and accountability across infrastructure services
Manage capital and operating budgets, vendor relationships, and contract negotiations
Set technical direction across data centers, cloud environments, Linux, Kubernetes, networking, storage, observability, and network security
Operate as a service provider to Network Operations teams by building and maintaining hardware platforms
Collaborate with Product and Development teams to define, architect, and document infrastructure solutions
Incorporate SLAs, performance targets, scalability, and capacity planning into infrastructure design
Establish and develop team leads and build a leadership bench
Partner with Security and organizational leadership to define and enforce infrastructure security policies and standards
Lead security patch and operating system upgrade cadences and partner with audit and compliance teams, including SOX and SOC
Build strategic plans, roadmaps, and executive presentations connecting infrastructure investment to business outcomes
Own the 24/7/365 on-call escalation path and build an accountable escalation model and on-call program
Champion automation, standardization, and modern infrastructure practices
Identify opportunities for AI to improve infrastructure operations and engineering efficiency
Represent infrastructure externally with customers and partners as needed
Serve as infrastructure integration lead for future acquisitions

Requirements

What you’ll need

10+ years of experience in infrastructure engineering or operations required
5+ years leading teams, ideally including experience leading through team leads or managers
Deep technical fluency across Linux, Kubernetes, open-source tooling, cloud infrastructure and environments, data center operations, networking, storage, observability, and network security
Track record of owning capital and operating budgets, managing vendors, and negotiating contracts
Experience leading teams through a merger integration, org consolidation, or other significant structural change highly valued
Background in telecom, VoIP, or other carrier-grade / high-availability service environments strongly preferred
Demonstrated track record of measurable infrastructure cost optimization a plus
Must work within US business hours
Occasional travel as needed

Benefits

Comp & perks

Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
HMO, PPO’s or a PPO with a HDHP, including HSA, which Ooma helps fund
Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
FSA Healthcare & Dependent Care
Commuter Benefits
Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
401(k), including employer match, and Roth
Employee Stock Purchase Plan (ESPP)
Paid Time off, Sick Time, as well as corporate holidays observed
Employee Assistance Program
Life Balance benefits with Travel Assistance Services and Identity Theft
Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc
Competitive compensation, benefits and generous company perks
Flexible work model: fully remote within the US, hybrid, or onsite at the Sunnyvale, CA headquarters, with occasional travel as needed