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OpenAI

Account Director, Digital Natives

OpenAI

. Win new customers and manage a portfolio of customer accounts by developing and executing comprehensive account plans .

Posted 10/9/2026full-timeSingapore • SingaporeLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer accounts and executing comprehensive account plans, with a strong focus on revenue generation and customer relationship building. Proficient in analyzing market intelligence and collaborating across various functions to drive strategic initiatives.

Highest-signal resume keywords
Account ManagementRevenue ForecastingComplex Deal StrategiesCustomer Relationship BuildingGo-To-Market Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Platform-As-A-Service SalesSoftware-As-A-Service SalesMarket Intelligence AnalysisAccount Metrics AnalysisTechnical Communication
Soft Skills
Customer-Centric ApproachCollaborationCommunication
Industry Keywords
Artificial IntelligenceC-Level EngagementHigh-Performance CompaniesHybrid Work Model

About the role

Key responsibilities & impact
  • Win new customers and manage a portfolio of customer accounts by developing and executing comprehensive account plans
  • Support customer accounts from initial engagement through successful deployment and renewal
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a revenue target
  • Manage revenue forecasts
  • Analyze key account metrics, create reports, and provide insights to internal and external stakeholders
  • Monitor the industry landscape, including people, competitors, and partners, to contribute to product roadmap and corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support recruitment and onboarding of teammates
  • Support company culture development

Requirements

What you’ll need
  • 7+ years selling and renewing platform-as-a-service and/or software-as-a-service
  • Experience designing and executing complex deal strategies
  • Experience supporting the growth of fast-growing, high-performance companies
  • Experience working directly with C-level executives
  • Ability to communicate technical concepts to customers and internal stakeholders
  • Experience gathering, distilling, and processing complex market intelligence, including industry, competitor, customer, and prospect intelligence
  • Customer-centric approach and ability to build strong executive relationships
  • Passion or deep curiosity in artificial intelligence
  • Strong go-to-market strategy knowledge
  • Ability to work in a hybrid model with 3 days in the Singapore office per week

Benefits

Comp & perks
  • Hybrid work model of 3 days in the office per week
  • Immigration and sponsorship support may be provided based on unique circumstances
  • Reasonable accommodations for applicants with disabilities
  • Equal opportunity employment