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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical enablement of OpenAI products, including APIs and Codex, while effectively engaging with C-level audiences. Proven ability to design and deliver impactful training sessions that connect technical features to business outcomes.
Highest-signal resume keywords
Technical Enablement of OpenAI ProductsCustomer Training and EnablementExceptional Presentation SkillsExperience with APIs and Software Development LifecycleStructured Technical Trainings
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OpenAI APIsCodexSoftware EngineeringSoftware Development LifecycleAPI BootcampsEvaluation StrategiesAgentic SystemsTechnical Training DesignLearning Journey DesignCustomer Feedback Synthesis
Soft Skills
Exceptional Communication SkillsAdaptability to New InformationProblem-Solving in Real TimeCustomer EngagementCommitment to Ethical AI
Industry Keywords
Customer LifecycleOnboardingCustomer ActivationBusiness ValueEmerging Customer Use Cases
About the role
Key responsibilities & impact- Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations, and other platform capabilities
- Lead customer training and enablement across the full customer lifecycle, from onboarding through expansion, optimization, and long-term adoption
- Design and deliver onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops
- Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs
- Partner with Sales, Solutions Architecture, Solution Architects, Delivery Leads, and Product teams to define tailored enablement plans
- Develop and refine reusable training assets, playbooks, and best practices
- Gather and synthesize customer feedback and relay insights to internal stakeholders
- Serve as a subject matter expert for designated product areas
- Support internal enablement and identify emerging customer use cases to inform product development
Requirements
What you’ll need- 4+ years of experience in customer-facing or instructional roles
- Experience engaging C-level and senior technical audiences in complex enterprise environments
- Exceptional presentation and communication skills for conveying technical concepts to senior and executive-level audiences
- Strong technical depth across software engineering, the software development lifecycle, and APIs
- Practical understanding of how AI systems are built, evaluated, and operated in production
- Knowledge of RAG, evaluation strategies, agentic systems, and key tradeoffs
- Proven experience leading structured technical trainings, API bootcamps, workshops, or enablement sessions
- Ability to design learning journeys, handle live questions, and reason through problems in real time
- Ability to connect technical features and capabilities to business outcomes
- Comfort adapting quickly to new information, shifting priorities, and real-time questions in live customer settings
- Personal commitment to the safe and ethical evolution of AI
Benefits
Comp & perks- Equity
- Performance-related bonus(es) for eligible employees
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
- Paid medical and caregiver leave (up to 8 weeks)
- Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays
- Multiple paid coordinated company office closures throughout the year
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits as eligible
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may also be provided