Applied AI Delivery Lead

OpenAI

. Own delivery of priority AI initiatives for strategic customers .

Posted 11/5/2026full-timeRemote • United StatesSenior💰 $234,000 - $335,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex enterprise technology deployments and customer delivery programs, with a strong focus on AI systems, APIs, and enterprise architecture. Capable of translating customer priorities into actionable plans while ensuring measurable outcomes and effective communication across diverse stakeholders.

Highest-signal resume keywords

AI Systems UnderstandingEnterprise ArchitectureCustomer Delivery ProgramsCommunication SkillsRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI SystemsAPIsIntegrationsEnterprise ArchitectureDeployment RisksDelivery PlanningCustomer Outcomes MeasurementAdoption TrackingTechnical AptitudeTransformation Initiatives

Soft Skills

Strong JudgmentBuilding TrustExcellent CommunicationAdaptabilityStakeholder Accountability

Industry Keywords

Customer EngagementDelivery ReviewsLaunch ReadinessRepeatable Delivery MethodsCommercial Awareness

About the role

Key responsibilities & impact

Own delivery of priority AI initiatives for strategic customers
Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption
Establish integrated delivery plans covering scope, milestones, owners, dependencies, resources, and success measures
Identify risks, resolve blockers, manage dependencies and resource constraints, and drive tradeoff decisions
Lead rollout, enablement, launch-readiness, and activation planning
Address technical and organizational readiness gaps and remove barriers to initial adoption and usage
Define expected customer outcomes and measurement approaches
Track adoption and consumption, assess results against agreed baselines, and communicate value achieved
Lead customer and internal delivery reviews focused on decisions and action
Communicate delivery progress, launch confidence, risks, and implications for consumption and revenue timing
Turn customer experience into repeatable playbooks, practical tools, and feedback for product and delivery teams
Partner with account and technical teams, FDEs, customers, and delivery partners

Requirements

What you’ll need

7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners
Track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes
Strong technical aptitude, including understanding of AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks
Ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures
Strong judgment under ambiguity, including identifying material risks, navigating competing priorities, and driving timely decisions
Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments
Excellent communication skills with executives, technical specialists, and customer operators
Commercial awareness and understanding of how deployment, adoption, and consumption contribute to customer value and growth
Practical approach to building repeatable delivery methods while adapting to individual needs

Benefits

Comp & perks

Equity
Performance-related bonus(es) for eligible employees
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
Paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year
Paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices, and meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching and wellness stipends may also be provided