Content Designer

OpenAI

. Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product .

Posted 10/27/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $287,000 - $318,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in content design and engineering, with a strong focus on developing and implementing evaluation frameworks for generative AI experiences. Proven ability to collaborate across teams and translate complex data into actionable content strategies.

Highest-signal resume keywords

Content DesignGenerative AI Experience DevelopmentContent Evaluation FrameworksCollaboration Across TeamsStrong Writing Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content StrategyPrompt DevelopmentContent Quality StandardsData AnalysisEvaluation SystemsAPI IntegrationWorkflow DesignEditorial JudgmentQuantitative Evidence InterpretationContent Improvement

Soft Skills

CollaborationCoachingProblem-SolvingCommunicationAdaptability

Industry Keywords

AI-Generated ContentUser EngagementContent QualityProduct OutcomesTechnical and Nontechnical Collaboration

About the role

Key responsibilities & impact

Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product
Design, implement, and iterate on prompt frameworks guiding AI-generated product content and messaging
Define content quality standards and build evaluation systems, datasets, and reviewer guidance
Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences
Analyze model outputs and evaluation results to diagnose problems and improve content systems
Partner with product, engineering, design, research, and data science
Connect content quality with user understanding, trust, engagement, and retention
Document reusable approaches
Coach other Content Designers on prompts, evaluation criteria, and interpreting results

Requirements

What you’ll need

5+ years of experience in content design, content engineering, or a related discipline
Track record of delivering work across complex product areas
Hands-on experience developing prompts for shipped generative AI experiences
Understanding of model capabilities, limitations, and failure patterns
Experience designing and implementing content evaluation frameworks
Experience validating how reliably evaluation frameworks assess quality
Hands-on experience using code and APIs to build repeatable generation and evaluation workflows
Ability to partner with Engineering to integrate workflows into production
Strong writing, editorial judgment, and content strategy skills
Ability to turn qualitative and quantitative evidence into clear recommendations
Ability to demonstrate improvements in content quality, team effectiveness, or product outcomes
Ability to collaborate across technical and nontechnical teams
Ability to bring structure and clarity to ambiguous problems and evolving requirements

Benefits

Comp & perks

Generous equity
Performance-related bonus(es) for eligible employees
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
Paid medical and caregiver leave (up to 8 weeks)
Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year
Paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices, and meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching and wellness stipends may also be provided