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OpenAI

Creative Partnerships Manager, Onboarding and Enablement

OpenAI

. Define the strategy, partner journey, operating model, and quality bar for high-touch onboarding .

Posted 10/23/2026full-timeSan Francisco • California • United StatesSeniorLead💰 $333,000 - $389,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive experience in strategic partnerships and product enablement, with a strong focus on relationship-building and effective communication. Capable of translating complex technology into actionable insights for diverse audiences while managing cross-functional collaborations.

Highest-signal resume keywords
10+ Years Experience In Strategic PartnershipsExceptional Relationship-Building SkillsStrong Program-Management DisciplineHands-On Fluency With AI ProductsAbility To Develop Authentic Use Cases

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Product EnablementProgram ManagementData-Informed EngagementSuccess MeasurementCross-Functional Alignment
Soft Skills
Effective CommunicationCultural FluencyJudgment And DiscretionResponsivenessFacilitation Skills
Industry Keywords
Creator PartnershipsTalent PartnershipsPlatform PartnershipsClient ServicesHigh-Profile Partners

About the role

Key responsibilities & impact
  • Define the strategy, partner journey, operating model, and quality bar for high-touch onboarding
  • Design and lead tailored onboarding sessions, workshops, product demonstrations, and ongoing enablement
  • Develop authentic use cases aligned with partners’ creative goals, audiences, and values
  • Serve as a trusted point of contact for partners and representatives
  • Anticipate needs, resolve challenges, and provide thoughtful support
  • Partner with internal teams on broader collaborations
  • Bring product feedback, emerging behaviors, creative workflows, and cultural insights to Product, Research, Marketing, Communications, Policy, and other teams
  • Create feedback loops showing partners how their perspectives are heard and acted upon
  • Develop playbooks, enablement materials, partner briefs, follow-up plans, escalation paths, and reusable resources
  • Establish ownership and handoffs across Partnerships, Product, Marketing, Communications, Legal, Policy, and Support
  • Define and track success measures including engagement, time to activation, depth of use, relationship health, product feedback, and partnership outcomes
  • Use qualitative and quantitative insights to improve, expand, and scale the program

Requirements

What you’ll need
  • 10+ years of experience in creator or talent partnerships, strategic partnerships, platform partnerships, product enablement, client services, or another highly relationship-driven field
  • Experience supporting creators, brands, or other high-profile partners and their representatives
  • Exceptional relationship-building judgment, discretion, and responsiveness
  • Strong cultural fluency and nuanced understanding of creators, talent, platforms, and communities
  • Ability to translate complex or emerging technology into clear, relevant possibilities for non-technical audiences
  • Ability to develop authentic use cases around partners’ real goals
  • Experience aligning cross-functional stakeholders, managing dependencies, and creating clarity in ambiguous environments
  • Effective communication and facilitation with intimate working sessions and senior or high-profile audiences
  • Hands-on fluency with AI products and curiosity about creative applications
  • Strong program-management discipline, including workflows, standards, measurement, and scalable resources
  • Thoughtful, data-informed approach to engagement, adoption, trust, and partnership potential
  • Ability to work from the San Francisco office three days per week
  • Work authorization in the country where the job is located

Benefits

Comp & perks
  • Equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family
  • Employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter expense accounts
  • 401(k) retirement plan with employer match
  • Paid parental leave: up to 24 weeks for birth parents and 20 weeks for non-birthing parents
  • Paid medical and caregiver leave: up to 8 weeks
  • Flexible PTO for exempt employees
  • Up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices
  • Meal delivery credits as eligible
  • Relocation support for eligible employees
  • Potential charitable donation matching and wellness stipends