Delivery Lead

OpenAI

. Own the cross-workstream delivery contract for designated multi-workstream programs .

Posted 9/29/2026full-timeSan Francisco • California • United StatesSenior💰 $234,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex enterprise programs and transformation initiatives, with a strong focus on cross-workstream delivery, risk management, and customer outcomes. Proficient in translating business priorities into actionable execution plans while ensuring effective communication across technical and functional teams.

Highest-signal resume keywords

Program ManagementCross-Workstream CoordinationRisk Identification and ManagementTechnical Aptitude in AI/ML SystemsCross-Functional Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Program DeliveryEnterprise ArchitectureAPIsIntegrationsDeployment-ReadinessExecution PlanningMilestone DefinitionResource Conflict ResolutionDecision MakingOperational Discipline

Soft Skills

Judgment Under AmbiguityCustomer Value OrientationLeadershipCollaborationCommunication

Industry Keywords

Transformation InitiativesLarge-Scale Technology DeploymentsCustomer ProgramsProgram-Level GovernanceScalable Cadences

About the role

Key responsibilities & impact

Own the cross-workstream delivery contract for designated multi-workstream programs
Own the integrated critical path, shared dependencies, program-level commitments, decision owners, and launch gates
Set integrated critical paths and program milestones while leaving solution design and workstream execution to technical delivery owners
Secure named decision owners and time-bound resolution for cross-workstream blockers
Drive cross-workstream sequencing and capacity tradeoffs within agreed scope
Escalate changes to customer priority, use-case scope, or commercial commitments to the Account Director
Escalate technical decisions to the relevant technical owner
Run a program-level decision and dependency cadence
Resolve cross-workstream resource conflicts with functional leaders
Translate customer priorities and outcomes into program-level acceptance criteria
Provide delivery evidence to the account team
Define and enforce integrated launch and handoff gates
Call a readiness hold when cross-workstream criteria are not met
Provide leadership with a forward-looking view of program health, material risks, required decisions, and the integrated path to production and scale
Stand down or hand off program-level governance when dedicated ownership is no longer required

Requirements

What you’ll need

Experience leading complex enterprise customer programs, transformation initiatives, or large-scale technology deployments
Strong technical aptitude and ability to understand AI/ML systems, APIs, integrations, enterprise architecture, security dependencies, and deployment-readiness risks
Ability to translate customer and business outcomes into actionable execution plans with clear milestones, owners, dependencies, and success measures
Strong judgment under ambiguity and track record of identifying risk early, separating signal from noise, and driving clear decisions
Ability to exercise delegated program-level authority across teams outside the reporting line
Clear judgment about responsibilities belonging to the Account Director, Delivery Lead, and technical delivery owner
Excellent cross-functional communication skills with executives, technical teams, customer operators, and functional partners
Strong operational discipline and experience building scalable cadences, artifacts, and mechanisms that improve execution
Commercial and customer-value orientation, connecting delivery execution to measurable outcomes and account health
Ability to work from the US office three days per week

Benefits

Comp & perks

Equity
Performance-related bonuses for eligible employees
Medical, dental, and vision insurance for you and your family
Employer contributions to Health Savings Accounts
Pre-tax Health FSA, Dependent Care FSA, and commuter expense accounts
401(k) retirement plan with employer match
Paid parental leave: up to 24 weeks for birth parents and 20 weeks for non-birthing parents
Paid medical and caregiver leave: up to 8 weeks
Flexible PTO for exempt employees
Up to 15 paid days off annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures
Paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices
Meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching and wellness stipends may be provided