Demo Experience Engineer, Technical Success

OpenAI

. Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths .

Posted 9/21/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $234,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing end-to-end demo readiness, focusing on product capabilities, integrations, and customer outcomes. Proficient in developing reusable technical assets and ensuring high standards of demo quality and AI safety.

Highest-signal resume keywords

Product-Minded EngineeringBuilding Compelling DemosStrong Engineering DepthAI Safety CommitmentAbility to Work in Ambiguous Environments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software ArchitectureIntegrationsData ManagementLLM AgentsSkills DevelopmentPluginsDemo PreparationValidationAsset MaintenanceProduct Insights Translation

Soft Skills

Effective CommunicationProblem-SolvingCollaboration

Tools & Technologies

Synthetic DataSelf-Service Demo PackagesCompanion AppsTemplates

Industry Keywords

AI-Powered SystemsCustomer OutcomesDemo Quality StandardsResponsible Deployment

About the role

Key responsibilities & impact

Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths
Build prototypes, LLM agents, and reference flows that make complex capabilities tangible and connect them to customer outcomes
Convert recurring needs into reusable accelerators, including companion apps, templates, LLM Skills and Plugins, and self-service demo packages
Work with GTM partners on high-impact customer moments and unblock critical technical gaps
Identify recurring patterns that should scale across customer-facing teams
Build internal agentic systems that automate demo preparation, validation, and asset maintenance
Translate recurring feedback into product insights, launch-readiness priorities, and systemic improvements with Product and Engineering
Define and raise demo quality standards for accuracy, safety, reliability, usability, and adoption

Requirements

What you’ll need

Product-minded engineering capability to move from an ambiguous capability to working software and harden it into a reliable, reusable system
Track record of building compelling demos, reusable technical assets, or tooling that accelerates adoption and improves execution
Ability to distinguish bespoke customer solutions from shared platform capabilities
Strong engineering depth across software architectures, integrations, data, LLM agents, skills, plugins, or other AI-powered systems
Ability to work effectively in rapidly evolving, ambiguous environments
Commitment to AI safety, responsible deployment, and accurately representing OpenAI products
Ability to work from the US office three days per week

Benefits

Comp & perks

Equity
Performance-related bonus(es) for eligible employees
Medical, dental, and vision insurance for you and your family
Employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave: up to 24 weeks for birth parents and 20 weeks for non-birthing parents
Paid medical and caregiver leave: up to 8 weeks
Flexible PTO for exempt employees
Up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year
Paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices
Meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching may be provided
Wellness stipends may be provided
Immigration and sponsorship support may be provided based on individual circumstances