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OpenAI

Deployment Lead, Forward Deployed Engineering – Platform

OpenAI

. Shape new solutions and lead them from customer validation through launch and repeatable adoption .

Posted 10/19/2026full-timeUnited StatesSenior💰 $207,000 - $294,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product leadership and customer-facing technical delivery, with a strong ability to translate customer workflows into product priorities and drive adoption through effective collaboration with engineering, product, and go-to-market teams.

Highest-signal resume keywords
Product LeadershipCustomer-Facing Technical DeliveryTechnical Go-To-MarketIntegration ReasoningDecision-Making Under Uncertainty

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product DiscoveryProduct ProductionCustomer ValidationSolution DefinitionQuality Criteria DefinitionAdoption TrackingField EnablementPilot TestingMarket Evidence AnalysisDeployment Constraints Understanding
Soft Skills
Trust BuildingDecision DrivingAdaptabilityCollaborationCommunication
Tools & Technologies
Forward Deployed Engineering PlatformPlaybooks
Industry Keywords
Customer WorkflowsTechnical ProductsMarket AdoptionField TeamsDesign Partners

About the role

Key responsibilities & impact
  • Shape new solutions and lead them from customer validation through launch and repeatable adoption
  • Identify valuable problems and define a path to scale
  • Partner with FDEs, Product, and GTM to align the roadmap and resolve shared dependencies
  • Balance customer commitments with reusable capabilities
  • Define solutions around valuable problems and shape the path to market
  • Use customer, field learnings, and market evidence to set proof points, narrow scope, and recommend investment
  • Select design partners and use pilots to test value and repeatability
  • Define quality and launch criteria
  • Enable field teams and partners to scope, sell, and deliver solutions using playbooks
  • Build the support model needed by field teams and partners
  • Track adoption and establish ongoing ownership as solutions scale
  • Help build the Forward Deployed Engineering Platform function and define its scope and ways of working

Requirements

What you’ll need
  • 5+ years of product leadership or customer-facing technical delivery experience
  • Experience taking technical products from discovery through production and adoption
  • Ability to translate customer workflows and deployment evidence into clear product priorities
  • Ability to reason through integrations, data, evaluations, and enterprise deployment constraints
  • Ability to create structure, make sound decisions with incomplete information, and adapt as priorities evolve
  • Ability to build trust and drive decisions across engineering, Product, GTM, partners, and customers
  • Understanding of technical go-to-market
  • Ability to work from a US office three days per week
  • Ability to travel up to 50%

Benefits

Comp & perks
  • Equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave: up to 24 weeks for birth parents and 20 weeks for non-birthing parents
  • Paid medical and caregiver leave: up to 8 weeks
  • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices
  • Meal delivery credits as eligible
  • Relocation support for eligible employees
  • Charitable donation matching and wellness stipends may also be provided