Internal Communications Lead – Enterprise & Growth

OpenAI

. Set and deliver the communications strategy for the Enterprise & Growth portfolio .

Posted 10/6/2026full-timeUnited StatesSenior💰 $216,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in internal and executive communications, with a strong focus on developing and executing strategic communications plans. Capable of advising senior leaders and managing complex communications programs while fostering trust and engagement across the organization.

Highest-signal resume keywords

Internal Communications StrategyExecutive CommunicationsPeople ManagementProgram LeadershipWriting and Editorial Judgment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Communications PlanningLeadership Transition CommunicationsOrganizational Change CommunicationsStakeholder EngagementStorytelling ProgramsFeedback SynthesisAdaptability in CommunicationsBusiness Strategy ExplanationComplex Decision Communication

Soft Skills

Trust BuildingCuriositySound JudgmentResilience Under PressureDiscretion

Tools & Technologies

SlackLeadership Forums

Industry Keywords

Marketing CommunicationsOperationsEmployee EngagementConfidential WorkCross-Functional Collaboration

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Set and deliver the communications strategy for the Enterprise & Growth portfolio
Identify where communications can make a difference and lead programs from recommendation through execution and evaluation
Advise senior leaders and shape leadership updates, narratives, and presentations
Recommend framing, timing, and delivery while maintaining accuracy, clarity, and transparency
Develop communications plans for leadership transitions, organizational changes, and evolving business priorities
Partner with People, Legal, External Communications, and cross-functional partners
Explain decisions, prepare leadership, and address likely employee questions
Lead company-wide user and customer storytelling programs
Show how people and organizations use OpenAI technology and what employees can learn from their experiences
Develop creative formats that encourage engagement and spark ideas
Synthesize employee questions and feedback from Slack, leadership forums, and other channels
Recommend responses and assess whether communications improve understanding, morale, and trust
Adapt communications as priorities and information change
Keep stakeholders informed about decisions and next steps
Contribute to shared priorities and strengthen the broader Internal Communications function

Requirements

What you’ll need

10+ years of relevant experience in internal or executive communications, marketing communications, operations, or a related field
Demonstrated ownership of complex communications programs
People Management experience: 1–2 years minimum required
Experience advising senior leaders
Ability to build trust through preparation, discretion, and strategic recommendations
Excellent writing and editorial judgment
Ability to explain business strategy and complicated decisions clearly
Ability to adapt to different leadership voices
Ability to produce strong work on a short timeline and incorporate detailed feedback
Curiosity about how businesses grow and how people use technology
Strong program leadership, ownership, and adaptability
Ability to bring structure to ambiguous work and execute with limited direction
Sound judgment and resilience under pressure
Ability to work from a US office three days per week
Ability to handle sensitive, confidential, and consequential work with care

Benefits

Comp & perks

Equity
Performance-related bonus(es) for eligible employees
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
Paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year for focus and recharge
Paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices, and meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching and wellness stipends may also be provided
Immigration and sponsorship support may be provided based on individual circumstances