Internal Communications, Research and Product

OpenAI

. Own recurring communications programs explaining research and product priorities, progress, and milestones .

Posted 9/22/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $171,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in internal and product communications, with a strong ability to translate complex technical concepts into accessible content. Proven track record in managing communications projects, building relationships with cross-functional teams, and creating effective communication processes.

Highest-signal resume keywords

Internal CommunicationsProduct CommunicationsStrong Writing SkillsProject ManagementStakeholder Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EditingStorytellingContent DevelopmentEditorial PlanningResearch Communication

Soft Skills

Relationship BuildingCuriositySound JudgmentAdaptabilityFeedback Responsiveness

Tools & Technologies

SlackCommunication TemplatesEditorial Resources

Industry Keywords

Technical CommunicationResearch TeamsProduct DevelopmentOrganizational Communication

About the role

Key responsibilities & impact

Own recurring communications programs explaining research and product priorities, progress, and milestones
Lead communications for defined projects and initiatives, including planning, input gathering, drafting, review coordination, and delivery
Translate complex technical and research concepts into accurate, accessible employee communications
Build relationships with researchers, product managers, engineers, and cross-functional partners
Write and edit leadership and organizational updates, Slack posts, FAQs, explainers, and All Hands materials
Develop demos, research deep dives, and Q&A sessions, including content shaping and speaker preparation
Maintain and improve editorial planning, templates, review processes, and shared communications resources
Use employee questions and feedback to identify understanding gaps and improve communications
Partner with the manager on major announcements and organizational changes, owning workstreams and flagging sensitive issues, dependencies, and decisions

Requirements

What you’ll need

5+ years of experience in internal communications, product communications, journalism, or a related field
Ideally, exposure to research or technical teams
Strong writing, editing, and storytelling skills
Ability to independently manage communications projects from planning through delivery
Ability to coordinate stakeholders and balance competing deadlines
Curiosity about AI, research, and product development
Ability to understand and explain complex technical topics
Ability to build strong working relationships and gather input
Sound judgment with sensitive information and ambiguity
Ability to create practical, repeatable communications processes
Ability to respond well to feedback and adapt as priorities change

Benefits

Comp & perks

Equity
Performance-related bonus(es) for eligible employees
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
Paid medical and caregiver leave (up to 8 weeks)
Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year
Paid sick or safe time
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices and meal delivery credits as eligible
Relocation support for eligible employees
Charitable donation matching and wellness stipends may also be provided