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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in customer-facing technical delivery and product leadership, with a strong focus on managing high-performing teams and guiding complex technical deployments from inception to production. Proven ability to build trust across diverse teams and adapt to evolving priorities while balancing customer-specific needs with scalable solutions.
Highest-signal resume keywords
Customer-Facing Technical DeliveryProduct LeadershipTeam ManagementComplex Technical DeploymentsHiring And Coaching Talent
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DeploymentProduct ManagementDelivery OutcomesScopingProductionAdoptionHandoffFeasibility AssessmentDelivery ReadinessPlaybook Development
Soft Skills
Building TrustCoachingDecision-MakingAdaptabilityCollaboration
Industry Keywords
Deployment LeadsGTMCustomer InsightsProduct RoadmapScalable Delivery Model
About the role
Key responsibilities & impact- Lead and grow a team of Deployment Leads delivering production systems with frontier models
- Own end-to-end delivery outcomes from scoping through production, adoption, and handoff
- Set direction and build trust across technical teams, GTM, and customer executives
- Codify effective approaches into playbooks, consistent delivery practices, and product roadmap inputs
- Coach Deployment Leads, provide actionable feedback, and support career development
- Make staffing decisions and develop future Deployment Lead leaders
- Build a scalable team and delivery model without unnecessary complexity
- Partner with FDE, Product, Research, and GTM to balance customer-specific solutions with reusable capabilities
- Guide decisions on scope, feasibility, sequencing, and delivery readiness
- Ensure field insights inform product priorities
Requirements
What you’ll need- 8+ years of customer-facing technical delivery or product leadership experience
- 2+ years managing high-performing teams
- Experience personally leading complex technical deployments from prototype through production, adoption, and handoff
- Strong product mindset, ideally with product management experience
- Ability to balance customer-specific needs with reusable solutions
- Ability to thrive in ambiguity and build new functions
- Ability to make sound decisions with incomplete information and adapt as priorities evolve
- Ability to build trust across technical teams, Product, Research, GTM, and customer leadership
- Strong track record of hiring, coaching, and developing technical, customer-facing talent
- Willingness to travel up to 25%
Benefits
Comp & perks- Hybrid work model of 3 days in the office per week
- Relocation assistance to new employees
- Immigration and sponsorship support may be provided based on individual circumstances
- Reasonable accommodations for applicants with disabilities
- Equal employment opportunity
- Career development through coaching, feedback, and leadership development