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OpenAI

Platform Operations Program Manager

OpenAI

. Own operational processes helping developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring .

Posted 10/15/2026full-timeSan Francisco • California • United StatesSeniorLead💰 $252,000 - $280,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and developer operations, with a strong focus on operational processes, cross-functional collaboration, and the application of AI and automation to enhance efficiency and quality. Proven ability to engage with technical and non-technical stakeholders while maintaining high standards for developer and partner experience.

Highest-signal resume keywords
Program ManagementDeveloper OperationsAI and Automation ImplementationCross-Functional CollaborationOperational Judgment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
MCPAPIsOAuthAuthenticationPermissionsData FlowsSystems ThinkingProcess ImprovementQuality AssuranceOperational Process Design
Soft Skills
Clear CommunicationProblem StructuringAlignment DrivingDeveloper Experience FocusPartner Experience Focus
Industry Keywords
Operational ProcessesProduct StrategyEcosystem OperationsFeedback LoopsIntegration Quality

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Own operational processes helping developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring
  • Manage external review partners and policy operations workflows
  • Help teams apply standards consistently and improve guidance, processes, and quality expectations
  • Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to translate platform goals into operating processes
  • Lead high-priority partner reviews and escalations
  • Create feedback loops across product, policy, tooling, and developer experience teams
  • Reduce developer friction and improve integration quality
  • Lead automation and AI-driven initiatives, including agentic workflows
  • Serve as a senior cross-functional partner shaping product strategy and ecosystem operations

Requirements

What you’ll need
  • 8+ years of experience in program management, developer operations, product operations, or related fields
  • Comfortable engaging with MCP, APIs, OAuth, authentication, permissions, and data flows
  • Strong operational judgment balancing speed, safety, and business priorities
  • Ability to structure ambiguous, cross-functional problems and drive alignment across Product, Engineering, Policy, Legal, Security, and Operations
  • Systems-thinking approach to identify recurring patterns and build durable processes
  • Experience using AI and automation to reduce manual work, improve quality, and scale operational processes
  • Clear communication with technical and non-technical audiences
  • Care deeply about developer and partner experience while maintaining consistent platform and user-protection standards
  • Ability to work from the US office three days per week

Benefits

Comp & perks
  • Equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family
  • Employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year for focus and recharge
  • Paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices
  • Meal delivery credits as eligible
  • Relocation support for eligible employees
  • Charitable donation matching
  • Wellness stipends
  • Immigration and sponsorship support may be provided based on individual circumstances