Product Operations Manager

OpenAI

. Stand up and operate alpha, beta, and GA programs with clear entry and exit criteria .

Posted 11/5/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $257,000 - $285,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Operations, including managing launch calendars, coordinating cross-functional teams, and utilizing AI tools for system building and feedback management. Proficient in transforming insights into actionable product strategies while ensuring effective communication and collaboration across diverse stakeholders.

Highest-signal resume keywords

Product Operations ExperienceCross-Functional CollaborationAI Tools ProficiencyLaunch Readiness ManagementProgramming Experience with Python and JavaScript

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OperationsLaunch CalendarsAI ToolsPython ProgrammingJavaScript ProgrammingSQLData AnalysisUser Feedback SynthesisNo-Code ToolsGit

Soft Skills

Clear CommunicationPersuasive WritingSelf-PrioritizationCuriosity

Tools & Technologies

OpenAI ToolsChatGPTCodexAirtableRetoolZapierDatabricksGoogle SheetsTerminal ProficiencyCLIs

Industry Keywords

Scaling Tech CompaniesAgentic AILLM-Powered AgentsProduct Launch ActivitiesCross-Functional Checkpoints

Tech Stack

Tools & technologies

JavaScriptPythonSQL

About the role

Key responsibilities & impact

Stand up and operate alpha, beta, and GA programs with clear entry and exit criteria
Recruit design partners and run internal dogfooding
Transform qualitative and quantitative insights into prioritized product work
Own the launch calendar and readiness cadence for a product group
Run cross-functional checkpoints across Product, Engineering, Research, Safety, Security, Legal, Support, and GTM
Build systems to capture, triage, and synthesize user feedback into actionable recommendations
Lead coordination for high-impact moments such as Dev Day demos, rollout waves, and partner showcases
Manage timelines, resources, and communications to ensure successful outcomes
Build internal code, no-code, and AI tools and automations for feedback intake, issue taxonomy, release notes, and related operations
Contribute to building and scaling OpenAI’s Product Operations function
Codify best practices, raise the quality bar, and mentor peers

Requirements

What you’ll need

Deep experience in Product Operations at one or more scaling tech companies
Experience working closely with Product/Engineering and cross-functional partners
Experience with central product systems such as launch calendars and launch readiness
Experience bringing products to market by running betas and launch activities
Regularly working with agentic AI tools such as Dots and Codex
Ability to build systems/tools via code, no-code, or AI
Ability to self-prioritize and context switch across multiple projects and stakeholders
Clear, persuasive written and verbal communication
Curiosity about the evolving AI and agentic-systems landscape
Understanding of technical nuances of LLM-powered agents, including tool use, evals, telemetry, and safety constraints
Experience with OpenAI tools and APIs, including ChatGPT, Codex, text generation, structured outputs, and function calling
Programming experience with Python and JavaScript
Experience with Airtable, Retool, Zapier, or equivalent no-code/low-code platforms
Experience with SQL, Google Sheets automations, Databricks, or similar data analysis and visualization tools
Git and GitHub
Terminal proficiency and comfort with CLIs
Ability to work from the US office three days per week
Must be able to work in San Francisco, California; relocation assistance is available to new employees

Benefits

Comp & perks

Equity
Performance-related bonus(es) for eligible employees
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
Paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays
Multiple paid coordinated company office closures throughout the year for focus and recharge
Paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend
Daily meals in offices
Meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.