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OpenAI

Product Reliability Engineer

OpenAI

. Define reliability requirements and targets for PCBAs, trays, systems, and racks .

Posted 10/19/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $207,000 - $365,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in reliability engineering for advanced IT hardware, including the development and execution of reliability tests, failure analysis, and risk assessment. Proficient in applying DFMEA, physics of failure, and statistical analysis to enhance product reliability and performance.

Highest-signal resume keywords
Reliability Engineering ExperienceDFMEA ApplicationWeibull AnalysisHardware Reliability TestingFailure Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Reliability TestingFailure AnalysisAccelerated Life TestingStatistical AnalysisDesign For ReliabilityElectrical DiagnosticsMicroscopyX-Ray AnalysisPythonR
Soft Skills
Clear CommunicationProblem Solving
Tools & Technologies
JMPEnvironmental Testing EquipmentTest FixturesInstrumentation
Industry Keywords
PCBAsElectromechanical AssembliesAI/HPC ServersNetworking EquipmentStorage SystemsThermal InterfacesLeak IntegrityCorrosionServiceabilityHigh-Power Electronics

Tech Stack

Tools & technologies
AssemblyPythonRay

About the role

Key responsibilities & impact
  • Define reliability requirements and targets for PCBAs, trays, systems, and racks
  • Drive design-for-reliability reviews with electrical, mechanical, and thermal engineers
  • Use DFMEA/FMEA and physics of failure to prioritize risks and recommend design improvements
  • Own reliability qualification plans from new product introduction through production
  • Develop and execute accelerated life and environmental tests, including temperature cycling, humidity, power cycling, shock, vibration, and transport testing
  • Exercise hardware under representative workloads and monitor function and degradation during stress
  • Analyze life-test and field data using Weibull and other reliability models, acceleration models, and confidence intervals
  • Lead failure investigations from symptom reproduction through physical root cause
  • Maintain failure reporting, analysis, and corrective-action records; verify fixes through targeted testing and recurrence monitoring
  • Review supplier reliability plans and evidence for PCBs, components, cables, connectors, and cooling components
  • Work with internal and partner labs to develop fixtures, instrumentation, and test methods
  • Review sample traceability, test configurations, calibration, raw data, and failure capture, including on-site support at manufacturing partners
  • Establish and validate reliability screens, burn-in where justified, and ongoing reliability testing
  • Evaluate reliability risks from assembly and integration, including board strain, solder-joint damage, connector mating, cable routing, fastener preload, power connections, and thermal interfaces
  • Partner with cooling specialists on leak integrity, material compatibility, corrosion, and cooling performance
  • Plan reliability test resources, lab capacity, hardware samples, schedules, and dependencies across programs
  • Present qualification results, unresolved failure modes, and residual risk at design and release reviews
  • Make evidence-based readiness recommendations and identify test gaps, follow-up, and accountable owners
  • Assess reliability impacts and define targeted requalification for design, component, supplier, manufacturing, repair, and firmware changes
  • Track field returns and fleet failure trends; correlate telemetry, failure analysis, and configuration history
  • Validate serviceability and repeated assembly or maintenance operations
  • Assess how hardware failures, redundancy, and recovery affect rack availability

Requirements

What you’ll need
  • Hands-on reliability engineering experience with advanced IT hardware, such as AI/HPC servers, networking equipment, or storage systems
  • Experience spanning PCBAs, electromechanical assemblies, and integrated racks
  • Experience designing, instrumenting, and executing hardware reliability tests
  • Experience debugging failures in the lab and translating results into design or process improvements
  • Understanding of solder fatigue, PCB and laminate damage, connector wear, corrosion, and thermal or mechanical degradation
  • Ability to develop qualification plans, select sample sizes and stress levels, and explain accelerated-testing assumptions and limitations
  • Experience leading reliability qualification through development and production milestones
  • Experience working with component suppliers, joint design manufacturers, contract manufacturers, and external test labs
  • Experience applying design for reliability, DFMEA, and physics-of-failure methods
  • Experience with structured failure analysis and corrective action, such as 8D
  • Experience with electrical diagnostics, microscopy, X-ray, cross-section analysis, or specialist failure-analysis labs
  • Ability to analyze censored data, Weibull distributions, and confidence bounds using Python, R, JMP, or equivalent statistical software
  • Experience with high-power electronics, dense interconnects, or liquid-cooled hardware
  • Knowledge of thermal interfaces, leak integrity, material compatibility, and serviceability
  • Clear communication of technical findings, uncertainty, verified root causes, and corrective-action effectiveness
  • Candidates may need to meet certain legal status requirements under U.S. export control laws and regulations

Benefits

Comp & perks
  • Generous equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices
  • Meal delivery credits as eligible
  • Relocation support for eligible employees
  • Charitable donation matching and wellness stipends may also be provided