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OpenAI

Program Manager – Government Trusted Access

OpenAI

. Coordinate government participation across domain-specific Government Trusted Access programs, including cyber and biology .

Posted 9/28/2026full-timeUnited StatesMid-LevelSenior💰 $162,000 - $240,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management and operations, with a focus on coordinating government participation and managing complex, cross-functional programs. Proficient in translating technical and policy requirements into effective workflows and decision structures while maintaining clear communication with stakeholders.

Highest-signal resume keywords
Program ManagementCross-Functional CoordinationOperational Risk ManagementAnalytical FluencyGovernment Technology Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program ManagementOperational Data AnalysisWorkflow DevelopmentRisk ManagementDecision Structure Design
Soft Skills
Clear CommunicationTrust BuildingAlignment DrivingCalm Under PressureProblem Solving
Tools & Technologies
DashboardsCase-Management SystemsLightweight Automation
Industry Keywords
Government TechnologyPublic SectorNational SecurityTrust and SafetyRegulated Organizations

About the role

Key responsibilities & impact
  • Coordinate government participation across domain-specific Government Trusted Access programs, including cyber and biology
  • Help stand up future programs as the portfolio evolves
  • Own the end-to-end operating rhythm across intake, qualification, review, approval, onboarding, activation, ongoing support, renewal, and offboarding
  • Maintain a portfolio view of applicants, participating organizations, access levels, requirements, owners, dependencies, commitments, risks, and decisions
  • Build roadmaps, ownership maps, decision logs, risk registers, service standards, operating reviews, dashboards, and executive updates
  • Coordinate cross-functional reviews across OpenAI for Government, Safety, Product Policy, Legal, Security, Product, Research, User Operations, Technical Success, Global Affairs, and domain experts
  • Preserve clear decision boundaries for eligibility, policy, safety, security, and access decisions
  • Identify stalled reviews, broken handoffs, unclear ownership, capacity constraints, and recurring operational gaps
  • Provide context, options, and recommendations to resolve operational issues
  • Partner with government-facing teams to set expectations, coordinate participant communications, and track commitments through completion
  • Define and monitor program health using review time, backlog age, onboarding completion, activation, support demand, participant outcomes, and operational risk
  • Convert manual and one-off work into scalable workflows, documentation, training, automation, and tooling
  • Capture lessons across domains and translate them into reusable operating patterns

Requirements

What you’ll need
  • 5–10 years of experience in program management, strategy and operations, product operations, trust and safety, risk operations, support operations, government technology, implementation, or a related field
  • Experience leading complex, cross-functional programs from an ambiguous problem statement through launch and steady-state operation
  • Ability to build trust and drive alignment without direct authority while keeping ownership, accountability, and escalation paths clear
  • Ability to translate technical, policy, legal, safety, security, and customer requirements into practical workflows and decision structures
  • Analytical fluency and comfort using operational data, dashboards, case-management systems, and lightweight automation
  • Clear and direct communication with technical teams, operators, government stakeholders, and executives
  • Ability to learn unfamiliar domains quickly, ask strong questions, and bring in specialists when appropriate
  • Ability to operate calmly in a fast-moving environment and exercise sound judgment with sensitive information
  • Experience supporting government, public-sector, national-security, regulated, or other security-conscious organizations
  • Ability to work from the US office three days per week
  • Authorization to work in the country where the job is located

Benefits

Comp & perks
  • Equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year for focus and recharge
  • Paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices
  • Meal delivery credits as eligible
  • Relocation support for eligible employees
  • Charitable donation matching
  • Wellness stipends
  • Immigration and sponsorship support may be provided based on unique circumstances