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OpenAI

Software Engineer, Shop/Feed Ads

OpenAI

. Design and build pipelines that ingest, validate, normalize, and refresh merchant product feeds .

Posted 10/6/2026full-timeSan Francisco • California • United StatesMid-LevelSenior💰 $347,000 - $445,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and operating large-scale distributed systems, particularly in product ads retrieval and ranking infrastructure. Proficient in designing low-latency, high-throughput services and data pipelines while ensuring system reliability and correctness.

Highest-signal resume keywords
Large-Scale Distributed SystemsProduct Ads RetrievalLow-Latency ServicesData PipelinesMachine Learning Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Pipeline DesignCatalog Storage SystemsSearch and Retrieval SystemsEvent PipelinesObservability and Quality ControlsSystem TestingMonitoringData IngestionIndexingRanking Infrastructure
Soft Skills
Clear CommunicationTechnical Decision-Making
Industry Keywords
Merchant FeedsShopping SystemsCatalog QualityProduct AvailabilityAds ServingGoogle ShoppingYouTubeAmazon

Tech Stack

Tools & technologies
Distributed Systems

About the role

Key responsibilities & impact
  • Design and build pipelines that ingest, validate, normalize, and refresh merchant product feeds
  • Develop scalable catalog storage and indexing systems for large inventories and product changes
  • Build search and retrieval systems to identify relevant, eligible products across merchant catalogs
  • Partner with Ads ML to connect product retrieval with ranking models through dependable interfaces, features, and serving infrastructure
  • Engineer low-latency, high-throughput ads delivery systems with strong reliability and correctness guarantees
  • Design real-time event pipelines and distributed storage supporting catalog freshness, serving decisions, and downstream feedback
  • Build observability and quality controls to detect feed errors, stale inventory, indexing delays, and serving issues
  • Define technical direction and drive complex projects from prototypes through production deployment and operation
  • Operate systems through testing, monitoring, privacy and security reviews, and strong operational practices
  • Collaborate with Ads ML, Ads Delivery, Product, Design, and Research to connect advertiser feed information with useful ads experiences in ChatGPT

Requirements

What you’ll need
  • Extensive experience building and operating large-scale distributed systems, with direct ownership of product ads retrieval, ranking infrastructure, or delivery
  • Understanding of merchant feeds and shopping systems, including catalog quality, product availability, and freshness
  • Experience building systems for shopping or product ads at platforms such as Google Shopping, YouTube, Amazon, or a comparable environment
  • Alternatively, Senior Staff-level scope or above, leading architecture and delivery of large-scale catalogs, search and indexing platforms, ads serving, or related backend systems
  • Experience building low-latency, high-throughput services and data pipelines with demanding reliability and correctness requirements
  • Ability to reason across ingestion, storage, indexing, retrieval, ranking, and serving
  • Experience partnering with machine-learning teams to bring ranking models and signals into dependable production systems
  • Ability to define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams
  • Clear communication and technical decisions grounded in user value, merchant experience, and long-term system health
  • Able to work from a US office three days per week
  • Authorization to work in the country where the job is located

Benefits

Comp & perks
  • Equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year for focus and recharge
  • Paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.