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OpenAI

Staff Software Engineer, Payments & Billing, Consumer Monetization

OpenAI

. Extend billing capabilities and improve integrations and state consistency across systems .

Posted 9/23/2026full-timeSan Francisco • California • United StatesLead💰 $266,000 - $445,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and operating backend systems with a focus on billing, payments, and subscriptions. Capable of leading technical initiatives, integrating complex dependencies, and ensuring system reliability and correctness.

Highest-signal resume keywords
Technical OwnershipBackend System DesignPayments IntegrationData ModelingDistributed Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Backend System DesignData ModelingState TransitionsIdempotencyConsistencyConcurrencyFailure RecoveryAsynchronous Event HandlingAPI DevelopmentOperational Tooling
Soft Skills
Technical LeadershipMentorshipCommunication
Tools & Technologies
Payment ProcessorsBilling SystemsSubscription ServicesE-commerce PlatformsObservability Tools
Industry Keywords
PaymentsBillingSubscriptionsE-commerceTransactional Platforms

Tech Stack

Tools & technologies
Distributed Systems

About the role

Key responsibilities & impact
  • Extend billing capabilities and improve integrations and state consistency across systems
  • Orchestrate purchases, renewals, plan changes, cancellations, and recovery
  • Expand payment capabilities through processor integrations, routing, and broader payment-method coverage
  • Integrate risk and integrity controls into purchasing flows
  • Architect and build shared services and APIs for billing, subscriptions, and payments
  • Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores
  • Solve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation
  • Improve payment success and resilience through processor integrations, routing, and recovery strategies
  • Build testing, observability, and operational tooling
  • Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation
  • Partner with Product, Finance, Operations, and engineering teams
  • Provide technical leadership through hands-on development, design reviews, and mentorship
  • Set technical direction and connect architecture decisions to customer and business outcomes

Requirements

What you’ll need
  • Demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams
  • Deep experience designing, building, and operating backend or distributed systems in production
  • Strong understanding of data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery
  • Experience building systems where correctness and reliability are critical
  • Experience integrating with external providers and complex dependencies
  • Strong technical judgment with product and business understanding
  • Experience communicating with technical and non-technical partners
  • Hands-on engineering experience while mentoring other engineers
  • Experience in payments, billing, subscriptions, memberships, e-commerce, offers, promotions, or other transactional platforms is particularly valuable
  • Exceptional distributed systems experience may substitute for domain experience

Benefits

Comp & perks
  • Equity
  • Performance-related bonus(es) for eligible employees
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year for focus and recharge
  • Paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Charitable donation matching and wellness stipends may also be provided
  • Immigration and sponsorship support may be provided based on individual circumstances