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OpenAI

Systems & Enablement Lead, Recruiting Operations

OpenAI

. Lead improvements across recruiting processes, systems, and enablement .

Posted 10/16/2026full-timeSan Francisco • California • United StatesSenior💰 $216,000 - $240,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruiting operations and HR systems, with a strong focus on process improvement, stakeholder collaboration, and operational workflow enablement. Proficient in using data to enhance service quality and efficiency while ensuring compliance with regulatory standards.

Highest-signal resume keywords
5+ Years Experience In Recruiting OperationsHands-On Experience Administering An ATSStrong Understanding Of Recruiting WorkflowsStrong Communication And Stakeholder Partnership SkillsDetail-Oriented With Strong Operational Discipline

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Recruiting OperationsHR SystemsProcess ImprovementData AnalysisWorkflow UsabilityDocumentation CreationTraining DevelopmentAutomation ImplementationCompliance ManagementOffer Approval Processes
Soft Skills
Strong CommunicationStakeholder PartnershipDetail-OrientedAdaptability In Fast-Moving EnvironmentsOperational Discipline
Tools & Technologies
ATSAshbyPeople SystemsAnalytics ToolsOperational Workflow Tools
Industry Keywords
Recruiting WorkflowsGlobal HiringMulti-Entity HiringCompliance-Sensitive WorkflowsOperational Enablement

About the role

Key responsibilities & impact
  • Lead improvements across recruiting processes, systems, and enablement
  • Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks
  • Own enablement for operational workflow changes, including documentation, training, office hours, and change communication
  • Support offer approval and other sensitive recruiting workflows through coordination, follow-through, and exception handling
  • Identify recurring support themes and drive fixes through process changes, documentation improvements, automation, or handoff to People Systems
  • Partner with recruiters, coordinators, People Systems, and cross-functional stakeholders to improve workflow usability and reliability
  • Use data and operational signals to monitor service health, prioritize improvements, and reduce repeat work
  • Evaluate practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls
  • Translate hiring priorities into scalable processes and programs
  • Establish shared operating standards and lead changes that improve recruiting effectiveness

Requirements

What you’ll need
  • 5+ years of experience in recruiting operations, HR systems, people technology, or related roles
  • Hands-on experience administering an ATS; Ashby strongly preferred
  • Strong understanding of recruiting workflows, offers, and hiring data
  • Ability to balance detailed systems work with user support and enablement
  • Strong communication and stakeholder partnership skills
  • Comfort working in fast-moving, evolving environments
  • Highly detail-oriented, with strong operational discipline and commitment to accuracy and consistency
  • Experience supporting global or multi-entity hiring is nice to have
  • Familiarity with compliance-sensitive or highly regulated workflows is nice to have
  • Experience creating training and documentation for operational teams is nice to have
  • Experience working with analytics or downstream HR systems is nice to have
  • Ability to work from the US office three days per week

Benefits

Comp & perks
  • Equity
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays
  • Multiple paid coordinated company office closures throughout the year
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices
  • Meal delivery credits as eligible
  • Relocation support for eligible employees
  • Charitable donation matching and wellness stipends may be provided
  • Height-adjustable desks, conference rooms, phone booths, well-stocked kitchens, private outdoor space, nap rooms, and private bike storage