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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong account management and customer service skills, with proficiency in Google Workspace applications and a background in finance or the automotive industry. Capable of maintaining client relationships and effectively communicating with both internal and external customers.
Highest-signal resume keywords
Customer ServiceAccount ManagementGoogle Workspace ProficiencyFinance Industry ExperienceAutomotive Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementCustomer ServiceWeb Technology ExperienceComputer Systems Proficiency
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationAbility to Work IndependentlyEfficiency in Meeting Deadlines
Tools & Technologies
Google Workspace
Industry Keywords
Finance IndustryAutomotive Industry
About the role
Key responsibilities & impact- Manage and process accounts within PAR's internal queue to meet the company's service level agreements
- Support inbound inquiries from internal and external customers
- Initiate outbound calls to customers and recovery vendors
- Partner across departments to meet customer service levels
- Collect and provide clear, accurate, and complete information using the right tools and procedures
- Maintain strong client relationships
- Provide excellent customer support
Requirements
What you’ll need- 1-2 years of customer service, finance, or automotive industry experience
- High school diploma or equivalent
- Bachelor's degree preferred
- Ability to effectively manage accounts and provide exceptional customer service
- Excellent written and verbal communication skills
- Ability to work independently and efficiently, and meet all internal and external time commitments
- Proficient in using computer systems and Google Workspace applications
- Experience with web technology preferred
- Additional finance or automotive industry experience preferred
Benefits
Comp & perks- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
