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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service capabilities with a focus on account management and relationship building. Proficient in utilizing computer systems and Google Workspace applications to support efficient operations.
Highest-signal resume keywords
Customer Service ExperienceAccount ManagementExcellent Communication SkillsGoogle Workspace ProficiencyFinance Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementCustomer ServiceWeb Technology Experience
Soft Skills
Effective CommunicationIndependent WorkEfficiency
Tools & Technologies
Google Workspace
Certifications & Qualifications
High School DiplomaBachelor's Degree Preferred
Industry Keywords
Finance IndustryAutomotive Industry
About the role
Key responsibilities & impact- Manage and process accounts within PAR's internal queue to meet the company's service level agreements
- Support inbound inquiries from internal and external customers
- Initiate outbound calls to customers and recovery vendors
- Partner across departments to meet customer service levels
- Collect and provide clear, accurate, and complete information using the right tools and procedures
- Provide excellent customer support and maintain strong client relationships
Requirements
What you’ll need- 1-2 years of customer service, finance, or automotive industry experience
- High school diploma or equivalent
- Bachelor's degree preferred
- Ability to effectively manage accounts and provide exceptional customer service
- Excellent written and verbal communication skills
- Ability to work independently and efficiently and meet all internal and external time commitments
- Proficient in using computer systems and Google Workspace applications
- Experience with web technology is nice to have
- Additional finance or automotive industry experience is nice to have
- Must be available Monday-Friday, 8am-5pm EST
Benefits
Comp & perks- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
