Dealer Registration Coordinator

OPENLANE

. Coordinate with OPENLANE Sales Professionals and external dealerships to gather, audit, input, and maintain customer data in information systems.

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail in managing customer data and documentation. Proficient in utilizing CRM systems and Google Suite to ensure accurate data entry and effective communication.

Highest-signal resume keywords

Customer Service ExperienceData Entry AccuracyGoogle Suite ProficiencyProfessional CommunicationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryCustomer Data ManagementAudit ProceduresCRM SystemsDocumentation Review

Soft Skills

Highly OrganizedDetail-OrientedResourcefulTeam CollaborationProblem Solving

Tools & Technologies

Google SuiteInformation Systems

Certifications & Qualifications

High School Diploma

Industry Keywords

Customer Account ManagementCompany PoliciesState LawsFederal Laws

About the role

Key responsibilities & impact

Coordinate with OPENLANE Sales Professionals and external dealerships to gather, audit, input, and maintain customer data in information systems.
Ensure a smooth transition for customers from point of sale through to full activation.
Obtain customer information and input it into the operating system and CRM completely and accurately according to company guidelines.
Review customer-provided documents to ensure they meet company policies and procedures.
Maintain accurate records of accounts in process and follow up on missing documentation or data.
Perform audits and maintain accurate customer data.
Support customer account issues through proper follow-through and resolution.
Handle customer contacts professionally, promptly, efficiently, and courteously.
Work effectively and harmoniously in a team environment.
Follow company policies, procedures, and applicable state or federal laws.

Requirements

What you’ll need

High School Diploma or equivalent is required.
Comfortable using Google Suite offerings.
Highly organized and detail-oriented.
Clear, professional communication both verbal and written.
Resourceful, with an ability to prioritize and drive projects forward.
Can apply critical thinking and deductive skills to identify errors and troubleshoot configuration issues.
Minimum of one (1) year of experience in customer service is preferred.

Benefits

Comp & perks

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company culture of internal promotions, diverse career paths, and rapid advancement