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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and account management, with a strong focus on client relationship management and effective communication. Proficient in utilizing CRM tools and adapting to dynamic environments to drive revenue growth.
Highest-signal resume keywords
Business DevelopmentClient Relationship ManagementCRM ToolsSalesforceCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outside SalesAccount ManagementCustomer ServicePortfolio ExpansionCompetitive Analysis
Soft Skills
Interpersonal SkillsFlexibilityAdaptabilityEnthusiasm
Tools & Technologies
OPENLANE SoftwareMicrosoft OfficeGoogle SuitePipedrive
Industry Keywords
DealershipsRevenue GenerationIndustry TrendsCustomer Focus
Tech Stack
Tools & technologiesReact
About the role
Key responsibilities & impact- Identify, approach, and connect with dealerships for business development and portfolio expansion
- Serve as the main point of contact for clients within the assigned book of business
- Facilitate seamless communication across departments to provide efficient solutions to client issues
- Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments
- Understand and react to the competitive landscape
- Document all customer interactions and maintain accurate records in the CRM
- Adapt to changing priorities and provide support in unexpected situations
- Maintain flexibility to accommodate client needs, including occasional travel within the assigned book of business
- Acquire, retain, and grow independent dealership businesses
- Lead acquisition efforts, meet with key accounts, facilitate regional conferences, and coach best practices
- Provide customer service and help accounts use OPENLANE software successfully
- Manage client relationships and deliver revenue-generating results
Requirements
What you’ll need- College degree or equivalent professional experience
- 2 years of outside sales or business development experience
- 2-3+ years in a customer focused, industry specific, or account management position; preferred
- Superior communication skills, able to clearly articulate ideas and concepts
- Intermediate knowledge of Microsoft Office and Google Suite products
- Demonstrable knowledge of CRM tools; Salesforce and Pipedrive strongly preferred
- Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast-paced, changing environment
- Ability and willingness to travel to or within assigned region, roughly 50% of the time every month
Benefits
Comp & perks- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
