Regional Operations Manager

OPENLANE

. Master OPENLANE policies, processes, procedures, and tools used for floor plan audits and vehicle or facility inspections .

Posted 11/3/2026full-timeSan Diego • California • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing inspection teams and ensuring compliance with OPENLANE policies and operational standards. Proficient in cultivating customer relationships and collaborating with cross-functional teams to drive sales growth and achieve regional targets.

Highest-signal resume keywords

Team ManagementAutomotive Mechanical ExperienceInspection Reporting TechnologyCustomer Relationship ManagementOperational Standards Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inspection ProcessesFloor Plan AuditsAutomotive Mechanical KnowledgeElectronic Inspection ReportingPerformance Management

Soft Skills

CoachingMentoringCommunicationMotivationCollaboration

Tools & Technologies

OPENLANE ToolsCommunication Tools

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Automotive IndustrySales GrowthRegional OperationsContract ManagementQuality Assurance

About the role

Key responsibilities & impact

Master OPENLANE policies, processes, procedures, and tools used for floor plan audits and vehicle or facility inspections
Oversee FTE and 1099 inspectors to ensure adherence to policies, processes, procedures, and tools and achieve regional SLAs and targets
Recruit and hire contract and full-time inspectors within the assigned region
Partner with Marketplace and Commercial Sales teams on inspection needs, growth forecasting, and scheduling
Cultivate customer relationships with dealers and the OPENLANE sales team to drive sales growth
Support the Senior Regional Operations Manager with OKRs for the designated region
Lead and develop teams through training, motivation, coaching, counseling, mentoring, and performance management
Ensure contractors meet customer requirements and operational standards
Serve as main point of contact for contractors and inspectors regarding compensation, task assignments, process updates, and applications
Collaborate with Product, Arbitration, Scheduling, and Quality Assurance teams to test app releases and processes and provide feedback
Work in the field 1–2 days per week alongside inspectors to ensure quality standards and train new inspectors
Function as a reserve inspector for new markets and regional inspection capacity gaps
Utilize communication tools within OPENLANE
Perform other duties as assigned by the manager

Requirements

What you’ll need

Minimum of 3+ years relevant experience or education
Minimum of 2+ years of automotive mechanical experience
Must be able to operate a motor vehicle and possess a valid driver’s license
A working knowledge of technology, particularly in submitting electronic inspection reports
Previous experience managing teams and individuals, including both contractual and full-time employees (nice to have)
The ideal candidate will live within/near the San Diego, CA market

Benefits

Comp & perks

Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Target Bonus Range: $0.00 - $4,000.00 USD Quarterly