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OPENLANE

Relationship Specialist

OPENLANE

. Apply critical thinking to assess business situations and risks and make decisions with minimal supervision.

Posted 9/24/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong portfolio management and risk management skills while effectively utilizing CRM tools to understand customer needs and drive growth. Capable of working independently and collaboratively, with a focus on productivity and adaptability in a multifaceted environment.

Highest-signal resume keywords
Portfolio ManagementRisk ManagementCustomer Relationship Management (CRM)Sales Support ExperienceGoogle Workspace

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Portfolio ManagementRisk ManagementSales SupportProspectingBusiness Expertise
Soft Skills
Critical ThinkingAdaptabilityAccountabilityCollaborationCuriosity
Tools & Technologies
Customer Relationship Management (CRM)Google WorkspaceSalesforceTableauMobile Applications
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
Automotive IndustryFinancial Services

Tech Stack

Tools & technologies
FluxTableau

About the role

Key responsibilities & impact
  • Apply critical thinking to assess business situations and risks and make decisions with minimal supervision.
  • Develop an understanding of customer needs by using customer relationship management (CRM) tools and following associated workflows.
  • Grow the portfolio organically and contribute to promotional efforts for new and existing accounts as part of product campaigns and cross-platform partnership initiatives.
  • Manage, maintain, and balance risk across customer accounts.
  • Manage existing accounts and identify new growth opportunities.
  • Embrace our culture of supporting others’ success as they grow in their roles.

Requirements

What you’ll need
  • Three to five years of experience in customer-facing, sales, or sales support roles.
  • A valid driver’s license, along with reliable and dedicated transportation.
  • Ability and willingness to travel frequently throughout your territory to support current and prospective customers.
  • Desire and experience working in a multifaceted environment, effectively managing multiple tasks with a focus on productivity and adaptability.
  • Apply business expertise effectively, adapt to the audience, maintain curiosity, and efficiently resolve dealers’ key issues.
  • Strong understanding of portfolio management, risk management, and prospecting.
  • Ability to work independently and autonomously when required, as well as collaboratively within a team.
  • Ability to use and understand the technologies required for the role, such as mobile applications and software.
  • High level of accountability for regional and business objectives.
  • Experience in the automotive industry or financial services is an asset.
  • Experience with Google Workspace, Salesforce, and Tableau is an asset.

Benefits

Comp & perks
  • Competitive salary
  • Medical, dental, and vision benefits, with employer contributions to a Health Spending Account (U.S.) and Flexible Spending Account options (U.S.)
  • 401(k) plan (U.S.) or RRSP (Canada) with company matching contributions, fully vested immediately
  • Paid vacation, personal days, and sick leave
  • Paid maternity and paternity leave (U.S.)
  • Employer-paid short-term disability, long-term disability, life insurance, and accidental death and dismemberment insurance (U.S.)
  • Comprehensive Employee Assistance Program
  • Employer-paid “Leap into Service” volunteer day
  • Tuition reimbursement for eligible programs
  • Opportunities to expand your skills and share your knowledge within a publicly traded global organization
  • Corporate culture focused on internal promotions, diverse career paths, and meaningful professional advancement