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OPENLANE

Senior Manager – Field Operations, Auction Performance

OPENLANE

. Set the strategic direction and operating model for the national field organization and auction partnerships .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in remarketing operations and auction management, with a strong focus on strategic direction, performance optimization, and stakeholder engagement. Proven ability to lead large-scale asset portfolios and implement data-driven strategies for operational excellence.

Highest-signal resume keywords
Remarketing Operations LeadershipStakeholder ManagementPerformance Scorecard DesignAuction Operations ExpertiseData Analytics Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
RemarketingAuction OperationsPortfolio ManagementPerformance MetricsMarket AnalysisVehicle Reconditioning ROIKPI StandardizationChange ManagementStrategic PlanningTeam Leadership
Soft Skills
Executive-Level CommunicationCoachingCollaborationInfluencingProblem-Solving
Tools & Technologies
Google SuiteAutoIMSMMREdge PipelineData Analytics Tools
Industry Keywords
NAAA StandardsWholesale Market TrendsHigh-Impact Team ManagementOperational ExecutionClient Advisory

About the role

Key responsibilities & impact
  • Set the strategic direction and operating model for the national field organization and auction partnerships
  • Oversee a high-impact team of Remarketing Field Representatives
  • Own aggregate performance and scalability of operations for a portfolio exceeding $500M in annual assets
  • Lead, coach, and calibrate performance across all markets
  • Manage relationships with auction leadership and influence service levels and operational execution using data-driven scorecards
  • Drive strategy for $500M+ in annual vehicle assets to maximize efficiency and client outcomes
  • Design workflows and tools that ensure consistency
  • Serve as the final escalation point for high-stakes arbitrations and operational risks
  • Advise key clients on market conditions and performance results
  • Standardize best practices across auction locations
  • Implement tools and technology for peak field-team effectiveness
  • Meet or exceed benchmarks for net recovery, cycle time, and ROI
  • Scale the field organization while maintaining high quality-control standards
  • Collaborate daily with LaneLink Executive Leadership, Product teams, Senior Auction Group Leadership, NAAA representatives, Institutional Clients, and Sales Leadership
  • Report to the Director of Remarketing

Requirements

What you’ll need
  • 10+ years of experience in remarketing, auction operations leadership, or automotive field management
  • Bachelor’s or Master’s degree in Logistics, Business or related field or comparable experience
  • Proven track record of leading distributed teams across multiple regions
  • Experience managing large-scale asset portfolios (minimum $100M+, ideally $500M+)
  • Ability to travel extensively (up to 75%) to auction locations and client sites
  • Familiarity with Google Suite products, Remarketing programs such as AutoIMS, MMR, Edge Pipeline
  • Advanced stakeholder management and executive-level communication skills
  • Mastery of NAAA standards, auction operations, and wholesale market trends
  • Deep understanding of vehicle reconditioning ROI and pricing strategies
  • Proven ability to design and implement performance scorecards and standardized KPIs
  • Fluency in remarketing technology platforms and data analytics tools
  • Ability to translate complex market data into actionable field strategies
  • Previous experience in an enterprise-level Director role within the remarketing industry (nice to have)
  • Deep involvement with NAAA committee work or industry-standard setting (nice to have)
  • Experience with change management in a high-growth or evolving corporate environment (nice to have)

Benefits

Comp & perks
  • Competitive pay
  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
  • Immediately vested 401K (US) or RRSP (Canada) with company match
  • Paid Vacation, Personal, and Sick Time
  • Paid maternity and paternity leave (US)
  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
  • Robust Employee Assistance Program
  • Employer paid Leap into Service Day to volunteer
  • Tuition Reimbursement for eligible programs
  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
  • Company culture of internal promotions, diverse career paths, and meaningful advancement