Transportation Manager, Bilingual

OPENLANE

. Manage the logistics team for the assigned market and ensure the safe, efficient, and cost-effective movement of vehicles .

Posted 11/6/2026full-timeSaint-Eustache • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in logistics, ensuring efficient vehicle movement and high customer satisfaction. Proficient in performance monitoring, team development, and compliance with safety standards.

Highest-signal resume keywords

Logistics ManagementTeam LeadershipCustomer Relationship Management (CRM)Bilingual in French and EnglishGoogle Workspace Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Logistics CoordinationCarrier DispatchingPerformance ReportingFinancial Performance ManagementTime ManagementConflict ResolutionTalent DevelopmentProcess ImprovementSafety ComplianceOperational Procedures

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProactive AttitudeTeam Orientation

Tools & Technologies

SalesforceFive9Google ApplicationsOPENLANE Platforms

Industry Keywords

LogisticsDispatchingAutomotive IndustryCustomer SatisfactionChange Management

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Manage the logistics team for the assigned market and ensure the safe, efficient, and cost-effective movement of vehicles
Provide leadership, supervision, training, and development for the logistics team
Oversee carrier dispatching, compliance, claims, and the internal driver pool
Create schedules and manage timesheets for drivers, clerks, and dispatchers
Ensure adequate staffing based on pickup and delivery order volumes
Serve as the primary transportation contact within the local vehicle logistics center
Maintain a high standard of internal and external customer satisfaction
Manage financial performance, monitor expenses against forecasts, and make necessary adjustments
Resolve customer concerns and escalate them to the Senior Manager as needed
Use performance reports, key performance indicators, and dashboards to monitor performance and manage costs
Support company initiatives, including development, deployment, and change management
Ensure consistent application of processes, best practices, and service-level standards
Ensure health and safety activities are completed and promote a safe work environment
Ensure the team is familiar with operating procedures and safe work practices
Develop talent and support talent attraction, engagement, retention, and advancement
Engage teams and maintain a culture of trust, diversity, and contribution
Perform other related duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
3–5 years of relevant experience in a logistics or dispatching role
3 or more years of management experience
Comfortable with technology and proficient in Google Workspace
Excellent interpersonal, leadership, and communication skills
Ability to remain calm and diplomatic when resolving conflicts
Self-directed, energetic, proactive, and team-oriented
Excellent organizational, time-management, and prioritization skills, with the ability to balance multiple demands and meet deadlines
Bilingual in French and English; regular interaction with customers, managers, and colleagues in Quebec, other provinces, and internationally
Proficiency with Google applications
Experience with customer relationship management (CRM) systems, particularly Salesforce and Five9, is an asset
Experience providing software support or knowledge of the automotive industry is an asset
Working knowledge of OPENLANE’s transactional platforms and internal systems

Benefits

Comp & perks

Competitive salary
Medical, dental, and vision benefits, with employer contributions to a health savings account (U.S.) and flexible spending account options (U.S.)
401(k) (U.S.) or RRSP (Canada) with company matching contributions, immediately vested
Paid vacation, personal days, and sick leave
Paid maternity and paternity leave (U.S.)
Employer-paid short-term disability, long-term disability, life, and accidental death and dismemberment insurance (U.S.)
Comprehensive employee assistance program
Employer-paid “Leap into Service” volunteer day
Tuition reimbursement for eligible programs
Opportunities to expand your skills and share your knowledge within a publicly traded global organization
A company culture focused on internal promotions, diverse career paths, and meaningful professional growth