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OpenLoop

Applied AI Engineer

OpenLoop

. Build and run production LLM-based agents and assistants .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in building and running production LLM-based systems, with a strong focus on agent runtime, evaluation, and performance measurement. Capable of clear communication with both technical and non-technical stakeholders while ensuring data security and compliance.

Highest-signal resume keywords
LLM-Based Systems DevelopmentAgent Runtime EngineeringPerformance MeasurementGCP Production ServicesData Security Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Software EngineeringProduction EngineeringTesting and DebuggingAPIs DevelopmentMachine LearningEvaluation Data AnalysisContext DesignPrompt EngineeringVersion ManagementAgent Behavior Monitoring
Soft Skills
Clear CommunicationCollaboration with Operations TeamsMentoring Engineers
Tools & Technologies
GCPAI Graded EvaluationsTest HarnessesRegression TestsRetrieval-Augmented Generation (RAG)
Certifications & Qualifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Engineering
Industry Keywords
HealthcareFinanceInsuranceSensitive Data HandlingGreenfield Development

Tech Stack

Tools & technologies
Google Cloud Platform

About the role

Key responsibilities & impact
  • Build and run production LLM-based agents and assistants
  • Build agent runtime and orchestration, including tool calls, context handling, handoffs, failure handling, retries, timeouts, and sandboxing
  • Build evaluation sets, test harnesses, regression tests, and AI-graded evaluations
  • Work across multiple model providers, manage version upgrades, and plan provider fallbacks
  • Trace agent behavior, monitor production performance, and attribute AI spend to agents and use cases
  • Connect agents to company data using retrieval (RAG), context design, and prompt engineering
  • Work with operations teams to determine which workflow steps agents can perform reliably and when to escalate to people
  • Protect patient data (PHI), control agent access, and defend against prompt injection
  • Build on GCP and partner with Data Platform teams
  • Contribute to code and design reviews and support engineers newer to AI
  • Explain AI trade-offs to product, operations, and clinical stakeholders
  • Perform other duties as assigned

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • 5 to 15+ years of software engineering experience
  • Hands-on experience building and running LLM-based systems in production that real users relied on
  • Senior Staff candidates typically bring 2+ years of production LLM experience
  • Hands-on depth in at least one core area: agent runtime, evaluation, retrieval, or observability and cost
  • Staff and Senior Staff candidates need depth in agent runtime or evaluation
  • Senior Staff candidates need a second deep area plus working knowledge across the rest
  • Experience measuring AI system performance with evaluation data
  • Strong production engineering across testing, debugging, services, APIs, deployment, and on-call
  • Experience handling sensitive data with a security-first mindset
  • Comfort working in a greenfield space
  • Clear communication with technical and non-technical partners
  • Healthcare, finance, or insurance experience preferred
  • GCP production services experience preferred
  • Experience migrating systems between model versions or providers preferred
  • Machine learning experience beyond LLMs preferred
  • Experience building internal platforms used by other engineering teams preferred
  • For Senior Staff, experience leading a small team's technical direction and growing a single pod into multiple teams preferred

Benefits

Comp & perks
  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance
  • Pet insurance