Business Systems Architect

OpenLoop

. Own the reference architecture for OpenLoop's business systems landscape, including current-state and target-state systems maps, data flow diagrams, and integration inventories .

Posted 9/18/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise architecture, integration patterns, and data governance, with a strong focus on identity and access management. Proficient in translating complex technical designs into business-friendly language while ensuring compliance with regulatory standards.

Highest-signal resume keywords

Enterprise ArchitectureNetSuite ImplementationIdentity And Access ManagementIntegration Design Using iPaaSRegulatory Compliance (SOX, HIPAA, SOC 2)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetSuite CustomizationSuiteScriptSuiteFlowREST APIsGraphQL APIsWebhooksData GovernanceChange ManagementIdentity ArchitectureIntegration Patterns

Soft Skills

Excellent CommunicationMentoringCollaboration

Tools & Technologies

OktaGoogle WorkspaceSlack Enterprise GridJiraConfluenceIPaaS ToolsAtlassian Tooling

Certifications & Qualifications

NetSuite SuiteFoundationOkta Certified ProfessionalTOGAF

Industry Keywords

HealthcareTelehealthRegulated IndustryAudit Readiness

Tech Stack

Tools & technologies

BigQueryERPGraphQL

About the role

Key responsibilities & impact

Own the reference architecture for OpenLoop's business systems landscape, including current-state and target-state systems maps, data flow diagrams, and integration inventories
Define enterprise standards for integration patterns, master data management, identity and access, and environment/change management
Evaluate and rationalize SaaS applications and lead build-vs-buy analysis, vendor selection, and technical due diligence
Partner with the AI Program team to embed AI, agents, and automation into business workflows
Serve as technical architect across NetSuite, Jira, Confluence, Okta, Google Workspace, Slack Enterprise Grid, and adjacent SaaS platforms
Design and oversee integrations using iPaaS/middleware, REST/GraphQL APIs, webhooks, and event-driven patterns
Establish data governance for golden records, master data hierarchies, and canonical entity models
Own identity architecture, including SSO, SCIM provisioning, group-based entitlements, joiner-mover-leaver automation, and least-privilege access models
Lead architecture reviews for implementations, upgrades, and integration projects; produce solution designs, sequence diagrams, and decision records
Translate business requirements into scalable, documented technical designs with system administrators and business analysts
Support SOX, HIPAA, and SOC 2 audit readiness through access controls, segregation of duties, logging, and audit trails
Establish and enforce sandbox/production environment management, change control, release management, and rollback standards
Advise Finance, People, RevOps, Clinical Operations, and Legal leaders on technology strategy
Mentor system administrators and analysts on architecture, integration patterns, and secure design
Present technical recommendations to executive stakeholders
Contribute to the IT roadmap, budgeting, and vendor management processes
Report to the Director, Business Applications and collaborate with the VP, Enterprise Technology and AI Program team

Requirements

What you’ll need

7+ years of experience in enterprise IT, business systems, or solutions architecture
3+ years in an architect capacity
Deep hands-on experience with NetSuite, including implementation, customization, SuiteScript, SuiteFlow, and saved searches
Strong working knowledge of Okta, including SSO, SCIM, lifecycle management, and workflows
Google Workspace administration experience
Slack Enterprise Grid experience
Experience architecting and building integrations across enterprise SaaS platforms using iPaaS tools, REST/GraphQL APIs, webhooks, and event streams
Experience designing systems and access controls meeting SOX, HIPAA, and SOC 2 frameworks
Strong understanding of identity, access management, and zero-trust principles
Excellent written and verbal communication
Ability to translate technical architecture into business language for non-technical stakeholders
Experience in healthcare, telehealth, or another highly regulated industry (preferred)
Experience with Atlassian tooling at scale, Jira Service Management, Confluence, Atlassian Guard, and Automation (preferred)
Exposure to Snowflake, BigQuery, Fivetran, and downstream analytics/reporting integration (preferred)
Experience embedding AI/LLM capabilities into enterprise workflows (preferred)
Relevant certifications such as NetSuite SuiteFoundation or ERP Consultant, Okta Certified Professional or Administrator, TOGAF, or comparable (preferred)

Benefits

Comp & perks

Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance
Pet insurance
Autonomy, Competence and Belonging company values supporting an empowered and supported work environment