Forward Deployed Engineer

OpenLoop

. Embed with client engineering teams and build integrations in their codebases against OpenLoop's Partner API .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in integration engineering, API design, and customer-facing technical delivery, with a strong focus on building SDKs and managing client integration outcomes. Capable of providing technical guidance and maintaining high standards for sensitive data handling and communication.

Highest-signal resume keywords

Integration Engineering DepthAPI Design And ConsumptionSDK DevelopmentClient CommunicationTechnical Delivery Ownership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API DesignWebhooksIdempotencyRate LimitsSchema DriftCloud InfrastructureAI AgentsTechnical DeliveryIntegration EngineeringData Handling

Soft Skills

Excellent CommunicationJudgment About ScopeCollaboration

Tools & Technologies

OpenLoop's Partner APIDeployment AgentsReference ImplementationsMachine-Readable DocumentationAgentic API Workflows

Certifications & Qualifications

Bachelor's Degree In Computer ScienceEngineering

Industry Keywords

Customer-Facing DeliverySensitive Data HandlingTechnical GuidanceClient IntegrationRemote Work

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Embed with client engineering teams and build integrations in their codebases against OpenLoop's Partner API
Own client integration outcomes through go-live and the weeks afterward
Identify platform gaps, document them with replacement endpoints, and create time-boxed workarounds when necessary
Build SDKs, reference implementations, CLIs, machine-readable documentation, and agentic API workflows
Use and extend deployment agents for readiness gates, conformance checks, seeding, documentation freshness, gap filing, and client communication drafts
Review and approve agent outputs and identify when agents are wrong
Contribute reusable recipes and checks to the shared cookbook and maintain client manifests
Turn recurring client workarounds into platform roadmap improvements
Convert ambiguous or contradictory client asks into phased, defensible scopes
Protect live clients through compatibility windows and preventing breaking changes
Provide credible technical guidance to clients and internal go-to-market teams
Share deployment learnings, review integration designs, and help create the team playbook

Requirements

What you’ll need

5 to 15+ years of software engineering experience, including significant time delivering directly for external customers or partners in their environments
End-to-end ownership of complex, customer-facing technical delivery
Strong integration engineering depth: API design and consumption, auth, webhooks versus polling, idempotency, rate limits, pagination, schema drift, reconciliation, APIs, data, and cloud infrastructure
Experience building with AI agents and verifying and evaluating their output
Experience handling sensitive data with a security-first mindset
Excellent communication with technical and non-technical audiences
Demonstrated judgment about scope, including descoping, sequencing, or declining work
Evidence of leverage through SDKs, tooling, checks, reference implementations, or practices
Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience (preferred)
Core collaboration hours are CST 8am to 5pm, with flexibility for occasional client-facing work outside those hours
Remote within the United States
Willingness to travel periodically to clients and team working sessions

Benefits

Comp & perks

Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance
Pet insurance
Periodic travel to clients and team working sessions